Technical Solutions Specialist at Omnea

London, England, United Kingdom

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£55,000 – £70,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Procurement, B2B SaaS, Spend ManagementIndustries

Requirements

(Details are missing from the provided text)

Responsibilities

Serve as the “SWAT Team” for complex solutions at Omnea
Help the Customer team accurately digest customer requirements and overcome technical barriers
Refine complex configurations and tackle integration challenges to ensure a seamless Omnea implementation
Assist the Commercial team by rapidly creating solutions for sophisticated demos
Provide an unreasonable level of support to help customers achieve their goals
Manage the delivery and prioritization of engineering support tickets
Collaborate with the Omnea Product team to share customer feedback and insights, shaping future product development

Skills

Key technologies and capabilities for this role

IntegrationsTroubleshootingConfigurationsTechnical SupportDemo CreationTicket ManagementCustomer RequirementsProduct Feedback

Questions & Answers

Common questions about this position

What is the salary range for the Technical Solutions Specialist role?

The salary range is £55K - £70K.

Is this position remote?

Yes, this is a remote position.

What skills or experience are required for this role?

This information is not specified in the job description.

What is the company culture like at Omnea?

Omnea features a high-performance team in a rapidly growing Series A B2B business focused on spend control, backed by top VCs.

What makes a strong candidate for this Technical Solutions Specialist position?

Strong candidates should have experience bridging Product and Customer teams, troubleshooting complex integrations, refining configurations, and collaborating on product feedback, ideally with exposure to high-profile clients.

Omnea

AI-driven procurement automation platform

About Omnea

Omnea provides an AI-driven platform that enhances the procurement process for businesses. Its main feature, the Intelligent AI Intake system, allows users to submit requests easily, similar to having a conversation, which helps eliminate confusion and ensures clarity in submissions. The platform automates various procurement tasks, including vendor setup and purchase order creation, making the process faster and more efficient. Additionally, Omnea offers tools for contract management, risk detection, and supplier information collection through a vendor portal. This integration of AI throughout the platform not only speeds up operations but also improves the analysis of procurement data. By centralizing and automating these processes, Omnea aims to reduce manual work, enhance visibility into spending and risks, and support better decision-making. The goal is to transform procurement teams into strategic partners within organizations, promoting efficiency and cost control.

London, United KingdomHeadquarters

2021Year Founded

$19.5MTotal Funding

SERIES_ACompany Stage

Enterprise Software, AI & Machine LearningIndustries

51-200Employees

Benefits

Flexible Work Hours

Risks

Increased competition from emerging AI-driven platforms may erode Omnea's market share.

Data privacy concerns could impact Omnea's operations due to tighter regulations.

Economic downturns may reduce corporate spending on procurement solutions, affecting revenue.

Differentiation

Omnea's AI-driven platform automates the entire procurement lifecycle, enhancing efficiency.

The Intelligent AI Intake system simplifies submission processes, reducing guesswork.

Omnea's platform offers comprehensive features, including contract management and automated risk detection.

Upsides

Omnea raised $20 million in Series A funding, boosting its growth potential.

Growing demand for AI-based contract management solutions supports Omnea's market expansion.

Integration with ERP systems enhances Omnea's appeal to large enterprises.

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