Privacy policy.
Last updated: August 12, 2026
1. Who we are.
JOBO AI Inc. ("Jobo", "we", "us") provides job data infrastructure through APIs and data delivery tools. This policy describes what personal data we handle, why, and the choices you have. For questions, contact support@jobo.world.
2. Information we collect.
Account information
When you register we collect your name, email address, and optionally a company name. We use this to operate your account, send service notices, and provide support.
Billing information
Payments are processed by Stripe. Jobo does not store your card number; we receive from Stripe only what is needed to manage your subscription and wallet, such as payment status and the card's last four digits.
API request logs
We log API requests — endpoint, timestamp, response status, and key identifier — for metering, debugging, and abuse prevention. Request logs are retained for 30 days.
Support communications
Messages you send us by email or through the Intercom Messenger are kept as long as needed to resolve your request and maintain a support history. When you use Messenger, Intercom receives the message contents and page context. For signed-in dashboard users, we also provide a securely signed account identifier, name, email address, and account creation date so support can identify the correct account.
3. Cookies.
We do not use advertising or third-party analytics cookies. The jobo.world marketing site offers optional support chat through Intercom. Messenger does not start or set its first-party identifier, device, or session cookies until you select “Allow support chat.” You can withdraw that choice at any time through “Cookie settings” in the footer; doing so shuts down Messenger and clears its active session.
The customer dashboard uses cookies required for authentication and security, together with functional Intercom cookies that preserve support conversations and the Messenger session. Intercom cookies are scoped to our domains and are not used by us for advertising.
4. Job and company data.
The job listings and company profiles delivered by our APIs are sourced from publicly available career pages and applicant tracking systems. Company profiles may include publicly available business and professional information about individuals, such as the names and roles of company leadership.
If you are featured in this data and want a record corrected or removed, contact support@jobo.world and identify the record. Customers who received the data are required by our Terms and conditions to remove content from their copies after we notify them of a removal.
5. How we share information.
We share personal data only with the service providers needed to run Jobo: Stripe for payments; Intercom for customer support and messaging; and infrastructure, content delivery, and email providers for hosting and communications. These providers process data on our behalf. We do not sell personal data, and we do not share it with third parties for their own marketing.
For more information about Intercom's processing, see Intercom's privacy policy.
6. Data retention.
API request logs are retained for 30 days. After account termination, account data is retained for up to 90 days for legal and operational purposes before permanent deletion, consistent with our Terms and conditions. Billing records are kept as long as tax and accounting laws require.
7. Your rights.
You may request access to, correction of, or deletion of your personal data at any time by contacting support@jobo.world. Depending on where you live, you may have additional rights under laws such as the GDPR or the CCPA; we honor valid requests regardless of jurisdiction.
8. Changes to this policy.
We may update this policy as the Services evolve. Material changes will be communicated via email or a prominent notice on the platform before taking effect. The date above reflects the latest revision.