(Senior) Ambassador 業務代表 (Pipeline) at Abbott

Taipei City, Taipei City, Taiwan

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Medical, Healthcare, DiagnosticsIndustries

Requirements

BS or MS in scientific or medical related field
3+ years of customer service experience in medical industry (clinical experience is a plus)
Demonstrated ability to prioritize based on business need
Demonstrated strong attention to details and communication skills (writing/verbal)
Demonstrated ability to work in a multi-disciplinary environment and adapt to a variety of projects/business circumstances
Command of spoken and written English
Proficient in MS Office applications

Responsibilities

Maintain current customer relationship: Provide 1st line service and support to maintain firm relationship with customers
Introduce Abbott Molecular assays, applications, and systems to both internal and external customers
Plan and conduct customer visits to provide new product information and gather requests from customers
Manage customer relationship and thoroughly plan, prepare, and follow up customer visits (pre-call plan, post-call)
Execute country sales strategies to drive existing customer business and protect base business
Renewals of most of the assigned accounts (adhering to standard renewal procedures)
Menu expansion (Utilization of existing products: new product launches)
Replenish and control customer inventory, collect and transmit VOC (Voice of Customer)
Contact distributor for certain business opportunity
NPS Responsibility (Incl. Hot Sheets)
Ensure all company activities are conducted within the framework of the Abbott Code
Conduct business reviews and monthly forecasting to drive, maintain and update ASPEN database for the territory

Skills

Customer Relationship Management

Sales Strategy

Business Retention

Customer Service

Product Launches

Inventory Management

Voice of Customer

Business Planning

Forecasting

MS Office

English Communication

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees