Professional presentation; confident, assertive and displays a high level of self-esteem
Good time management skills to ensure assigned responsibilities are completed in an efficient manner
Good communication skills; able to effectively communicate to all levels of management, both internally and externally
Strong active listening skills; gives full attention to what other people are saying, taking time to understand the points being made, asking questions when appropriate, and letting others fully state their ideas
Grasps concepts quickly and has good follow-through skills; adheres to work schedule and follows through on challenges as they arise; maintains a positive outlook
Ability to identify the information needed to clarify a situation; seeks information from appropriate sources; has the ability to tackle a problem using a logical, sequential approach and can anticipate the implications of actions
Good written and verbal presentation skills
Self-motivated; maintains a feeling of pride in work; has a strong work ethic and strives to achieve all goals; is competitive and has a strong drive to win; takes appropriate risks
Trustworthy and maintains the highest level of confidentiality at all times
High energy, friendly
Responsibilities
Provide sales coaching and training on an individual basis and through regular team meetings to improve sales results and drive targeted profitable growth, including “ride-along” with sales personnel and attending customer meetings
Provide assistance to field sales leadership in the implementation and execution of business strategies and marketing plans
Supervise a staff of sales professionals and participate in hiring, training, coaching, and performance management
Supervise sales personnel in the effective implementation of the Company’s pricing initiatives; partner with leadership to ensure budgeted pricing metrics are achieved
Assist, as necessary, with new customer solicitation, bid preparation, and customer retention strategies
Meet regularly with sales personnel and management to review sales activity funnel (CRM tool), customer retention and relationship activities, sales performance compared to goal, production, and training needs
Ensure sales professionals’ effective use of the Company’s Contact Relationship Management tool to develop robust information profiles on prospective customers and facilitate acquisition of new customers
Maintain accountability for sales goal achievement, including respective key metrics and/or budget achievement
Proactively contact assigned accounts to identify customer needs, changing requirements or potential issues and resolve accordingly
Maintain awareness of market behavior and competitive trends in designated market to anticipate changing customer needs; proactively manage customer base
Maintain thorough knowledge of the Company’s available services, lines of business, pricing structures and sell additional services to existing commercial and industrial clients, including total waste stream management, to grow targeted revenue and contribute to Company goals
Complete all required sales reports in a thorough and timely fashion
Assist the Sales Manager in the review of Customer Service Agreements for terms and conditions, pricing, accuracy, etc