SaaS Implementation Manager
VetcoveSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
HospitalityIndustries
Requirements
- Experience leading a team across different geographies and ability to motivate others
- Bias towards action and ability to thrive in a constantly changing work environment
- 2+ years of SaaS sales experience (CRM sales experience preferred), having exceeded personal goals
- 3+ years of sales management experience; high-growth or early-stage start-up experience is a plus
- Tech-savvy and able to navigate sales and internal tools quickly (Salesforce, Gong.io, Google Apps)
- Passion for hospitality and desire to support operators and their business needs
- Experience running complex sales cycles and mastering consultative processes
- Proven success in leading teams
Responsibilities
- Act as a strong people leader: assess team strengths and weaknesses, manage accordingly, and provide weekly, monthly, and quarterly performance reports
- Grow the team by sourcing, interviewing, and hiring top salespeople
- Assist on important deals, including prospecting top new restaurant groups, sourcing decision makers, creating sales decks, and supporting throughout the sales cycle, including closing
- Ensure regional integration by staffing the team and driving Account Executives to meet revenue-based regional goals
- Establish best practices for managing a sales team and their book of business; develop new sales plans, strategies, and programs to increase team productivity
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Coach and develop the sales team, manage performance, and contribute to complex sales cycles
Skills
SaaS Sales
Sales Leadership
Consultative Selling
Team Coaching
Performance Management
Hiring
Interviewing
Deal Support
SevenRooms
Guest experience and retention platform for hospitality
About SevenRooms
SevenRooms provides a platform designed to improve the guest experience in the hospitality sector. This platform helps businesses like restaurants and hotels manage reservations, takeout orders, and customer satisfaction. It works by breaking down data silos, allowing businesses to see each guest's preferences and tailor their services accordingly. This personalization enhances the overall experience and encourages customer loyalty. The platform also includes automated tools that save staff time and ensure smooth service delivery. Unlike many competitors, SevenRooms focuses on providing a complete view of customer behavior, which helps businesses create targeted marketing campaigns and track guest sentiment. The goal of SevenRooms is to help hospitality businesses streamline their operations, improve guest experiences, and drive repeat visits through data-driven insights and automation.
New York City, New YorkHeadquarters
2011Year Founded
$69.6MTotal Funding
SERIES_BCompany Stage
Consumer Software, Enterprise SoftwareIndustries
201-500Employees
Benefits
Unlimited Paid Time Off
Paid Parental Leave
Comprehensive Medical, Dental, and Vision Benefits
Life Insurance
401(k) Retirement Plan
Company Equity
Professional Development Budget
Risks
Increased competition from Square's integrated solutions may impact SevenRooms' market share.
The $10 billion acquisition of Vast Data could strain SevenRooms' financial resources.
Integration challenges with HeyPluto may affect customer adoption of new messaging tools.
Differentiation
SevenRooms offers a comprehensive guest experience platform for hospitality operators.
The platform integrates reservations, takeout orders, and customer satisfaction management.
SevenRooms provides data-driven insights for personalized marketing and customer loyalty.
Upsides
Growing demand for AI-driven personalization boosts SevenRooms' market potential.
Partnerships with major hospitality brands enhance SevenRooms' industry credibility.
Expansion of AI-powered tools strengthens SevenRooms' customer engagement capabilities.
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