Professional Services Engineer, AMER
AerospikeFull Time
Junior (1 to 2 years)
The ideal candidate should possess a Bachelor’s degree and have at least 7 years of experience in account management, preferably within the cybersecurity or SaaS industry. Demonstrated success in leading and developing sales teams, driving revenue growth, and managing complex customer relationships is essential. Strong analytical skills and a deep understanding of sales methodologies are also required.
The Manager of Account Management, AMER will lead, manage, and motivate a team of Account Managers focused on renewals, expansions, and upsells, driving revenue growth. They will generate incremental bookings within existing accounts, manage Tier 1 client relationships, collaborate with Customer Support, and partner with Sales to develop strategies and team goals. The role involves monitoring client health, optimizing contracts, scaling the account management team, developing sales strategies, and conducting regular one-on-one meetings with sales representatives. Additionally, the Manager will analyze sales data, collaborate with marketing, and refine sales processes to improve efficiency and outcomes, while also joining customer calls to provide strategic support and coaching.
Cybersecurity solutions for data protection
Keeper Security provides cybersecurity solutions aimed at protecting sensitive data for individuals and businesses. Its main product is a zero-knowledge security platform, which means that the company cannot access the data stored by its users, ensuring high levels of privacy and security. This platform is scalable, allowing it to adapt to the needs of various organizations, from small businesses to large enterprises. Unlike many competitors, Keeper Security is recognized for its extensive audits and certifications, which enhance user trust. The company operates on a subscription-based model, offering tailored plans for personal, family, student, business, and enterprise use, with options for multi-year commitments that provide savings. The goal of Keeper Security is to deliver reliable data protection while ensuring continuous updates and support for its users.