Sales Manager at Decagon

San Francisco, California, United States

Decagon Logo
$300,000 – $330,000Compensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
AI, SaaS, TechnologyIndustries

Requirements

  • Have 3+ years of experience managing and leading sales teams, ideally in a B2B or SaaS environment
  • Are a strong communicator, capable of motivating and inspiring a sales team while holding them accountable to high standards
  • Have experience in setting sales targets, tracking KPIs, and analyzing performance data to drive improvements
  • Have a proven track record of hitting or exceeding sales targets, both personally and as a manager
  • Are skilled in developing and executing sales strategies that lead to consistent growth and customer acquisition
  • Have experience in sales forecasting, territory planning, and developing effective sales playbooks (preferred)
  • Have expertise in sales enablement tools and CRM platforms (e.g., Salesforce, HubSpot, etc.) to drive team efficiency and effectiveness (preferred)
  • Have a deep understanding of the sales cycle, from prospecting to closing, and can coach your team through each stage (preferred)
  • Are passionate about developing talent, including identifying growth opportunities for team members and offering continuous training (preferred)
  • Have experience in a rapidly growing startup or tech environment where adaptability and flexibility are essential for success (preferred)

Responsibilities

  • Overseeing and driving the performance of the sales team
  • Helping the sales team exceed their targets and contribute to the company’s growth
  • Working closely with sales leadership
  • Setting performance goals
  • Implementing strategies that foster a high-performance culture
  • Scaling sales operations
  • Driving revenue growth
  • Ensuring the team’s success

Skills

Sales Management
B2B Sales
SaaS Sales
Sales Forecasting
Territory Planning
Sales Playbooks
Sales Enablement
Salesforce
HubSpot
CRM
KPIs
Performance Analysis

Decagon

Generative AI solutions for customer support

About Decagon

Decagon.ai provides generative AI solutions designed to improve customer support and operational efficiency for various clients, from large enterprises to growing startups. Their tools automate complex data processes, helping businesses identify themes, detect anomalies, and extract valuable insights from customer interactions. The AI-powered assistance offered by Decagon.ai takes care of routine tasks and learns from human agents, which boosts productivity and enhances customer satisfaction. Unlike many competitors, Decagon.ai focuses on deeply integrating its scalable solutions with clients' internal systems, ensuring smooth automation and support. The company operates on a subscription-based model, allowing clients to access their AI tools and support services. Notable clients include Bilt, Fourthwall, and Vanta, who utilize Decagon.ai's technology for automating ticketing, supporting creators, and improving pre-sales processes.

San Francisco, CaliforniaHeadquarters
2023Year Founded
$97.3MTotal Funding
SERIES_BCompany Stage
Data & Analytics, Enterprise Software, AI & Machine LearningIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Meal Benefits

Risks

Increased competition from AI giants like OpenAI and Google threatens Decagon's market share.
Over-reliance on key clients like Bilt and Vanta poses a potential business risk.
Rapid technological advancements could render Decagon's solutions obsolete without continuous innovation.

Differentiation

Decagon.ai offers AI solutions that enhance customer support and operational efficiency.
Their AI-powered agent assistance handles mundane tasks, improving productivity and satisfaction.
Decagon.ai's tools automate complex data processes, unlocking valuable insights from interactions.

Upsides

Increased demand for AI-driven customer support solutions enhances Decagon's market potential.
Growing interest in AI automation tools boosts Decagon's client acquisition opportunities.
Shift towards subscription-based AI services aligns with Decagon's scalable business model.

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