Ada

Sales Development Representative

Singapore

Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
AI, Customer Service, SaaSIndustries

Requirements

Candidates must have a minimum of one year of experience as a Sales Development Representative, possess excellent written and verbal communication skills, and be results-driven while valuing teamwork. They should be deeply curious, crave feedback, excited about learning in an accelerated environment, highly motivated, and enjoy making cold calls. An outside-the-box thinking approach is essential for creativity and adaptability. Previous SaaS experience is considered a plus.

Responsibilities

The Sales Development Representative will act as the first point of contact with potential clients, communicating the value of Ada's AI Agents and consulting with prospective clients to understand their business challenges and goals. Responsibilities include crafting and deploying personalized omni-channel campaigns, qualifying prospective clients via video and phone calls, becoming an Ada product expert, developing new outbound prospecting strategies and optimizing existing ones, utilizing modern sales tools such as Outreach, LinkedIn, Gong, Vidyard, and Salesforce, and collaborating with Account Executives to build long-term relationships with new accounts.

Skills

AI
Customer Service
Sales
Communication
Consulting
Business Development
Sales Tools

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters
2016Year Founded
$185.3MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.
Rapid AI advancements require continuous updates, straining Ada's resources.
Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.
The company offers a subscription-based model ensuring steady revenue and client engagement.
Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.
Partnerships with platforms like Zendesk enhance Ada's integration capabilities.
Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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