Clinical Outreach Specialist
PhiloSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Biotechnology, SaaSIndustries
Requirements
Candidates should have at least 6 months of experience in a high-volume call center or customer service role. Strong communication skills, a cooperative attitude, respect for feedback, and a commitment to continuous learning are essential. Experience in healthcare or pharmacy is a plus.
Responsibilities
The Outreach Specialist will make 70-80 outbound calls daily to pharmacies to address medication-related issues for patients identified by Arine's platform. Responsibilities include identifying and escalating issues to a pharmacist, obtaining necessary provider and patient information for clinical interventions, maintaining accurate records in the Arine software, and participating in team and process improvement meetings.
Skills
Healthcare Technology
Clinical Services
SaaS
Data Science
Machine Learning
AI
Clinical Expertise
Patient-Centric View
Medication Management
Care Plans
Communication
Interpersonal Skills
Arine
Optimizes medication management for patients
About Arine
Arine focuses on improving medication management to enhance patient outcomes and lower healthcare costs, particularly for older adults and those with complex health needs. The platform uses data-driven analytics to provide personalized medication therapy management, ensuring that medications are tailored to each patient's health profile. Arine's clients include healthcare providers and insurance companies, who use the platform to improve care quality and patient satisfaction metrics. The company operates on a subscription model, offering tools for comprehensive medication management and optimization. By ensuring patients receive the correct medications, Arine aims to improve health outcomes and increase the efficiency of healthcare systems.
San Francisco, CaliforniaHeadquarters
2017Year Founded
$28.7MTotal Funding
DEBTCompany Stage
Data & Analytics, HealthcareIndustries
51-200Employees
Benefits
Remote Work Options
Professional Development Budget
Risks
Increased competition from emerging AI-driven healthcare startups.
Regulatory scrutiny on AI applications in healthcare is intensifying.
Data privacy concerns could damage Arine's reputation.
Differentiation
Arine uses data-driven analytics for personalized medication therapy management.
The company partners with healthcare providers to improve CAHPS and Star ratings.
Arine's platform targets older adults with complex medication regimens.
Upsides
Arine ranked 236 on the 2024 Inc. 5000 list for growth.
Partnerships with Priority Health enhance Arine's value-based care offerings.
Rising demand for personalized medicine supports Arine's approach.
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