Inside Sales Representative at Stanley Black & Decker

Hayward, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Manufacturing, Industrial ToolsIndustries

Requirements

Bachelor's degree (B.A.) from a three-five year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations
Regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear
Frequently required to sit, stand, walk; climb or balance; stoop, kneel, crouch, crawl; and taste or smell
Occasionally lift and/or move up to 100 pounds due to product demonstrations
Specific vision abilities required

Responsibilities

Sell and promote the company’s products to assigned accounts via outbound proactive telephone calls
Assist in the development of new and major accounts with outside sales personnel
Administer the day-to-day functional operations of a regional warehouse under the direction of the Sales Manager
Develop sales forecast for assigned territories
Develop and establish goals and standards of performance for assigned territories along with Field Sales Representative and Regional Sales Director
Achieve determined sales forecasts, objectives, and goals in assigned territories
Execute requests for quotation from customers and prospects, according to the Sales Manager's guidelines
Negotiate freight rates and tariffs, route traffic, trace shipments, obtain proof of delivery, and file freight claims
Develop call reports as required for specific accounts and/or products
Initiate follow-up to screen leads derived from advertising and trade shows
Resolve any and all problems with assigned accounts and assist with the resolution of any/all problems with major accounts assigned to outside sales
Effectively communicate customer need dates to customer service and production control
Analyze, control, and administer product pricing in line with the Sales Manager's recommendations
Process customer returns and requests for credit
Communicate competitive activities to the Sales Manager
Communicate technical information between customers and Nelson Engineering Group
Attend trade associate meetings in conjunction with customer base, i.e., AWS, Steel Fabricators Association
Contact outside vendors for services, price, delivery, and request issuance of purchase orders
Operate assigned territory within budget guidelines

Skills

Key technologies and capabilities for this role

Outbound CallingSales ForecastingAccount ManagementRFQ ProcessingFreight NegotiationLogistics CoordinationLead Follow-upCustomer Problem ResolutionTerritory ManagementCall Reporting

Questions & Answers

Common questions about this position

Is this position remote or onsite?

The position is onsite at the distribution center located in Hayward, CA.

What is the salary range for this Inside Sales Representative role?

This information is not specified in the job description.

What education is required for this position?

A Bachelor's degree (B.A.) from a three-five year college or university, or one to two years related experience is required.

What is the company culture like at Stanley Black & Decker?

The company values people with a sense of purpose, integrity, relentless pursuit of excellence, and a commitment to making things better, with a diverse team of over 49,000 high-performing professionals.

What makes a strong candidate for this Inside Sales Representative role?

Strong candidates love to learn, grow, embrace innovation, and have a Bachelor's degree or relevant experience, with skills in sales, account management, and warehouse operations.