[Remote] Outbound Sales Representative at ZenBusiness

Remote

ZenBusiness Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Business Services, SaaSIndustries

Requirements

  • High School Diploma/GED required
  • History and proven experience effectively prioritizing workload to meet objectives
  • Excellent interpersonal communication skills
  • Willing to learn, self-motivated, and a great team player
  • Comfortable with change and uncertainty in a fast-paced office environment
  • Experience in a metric-driven environment
  • Full-time availability Monday - Friday during operating hours of 9 am and 6 pm CST

Responsibilities

  • Effectively close sales by connecting with current and prospective ZenBusiness customers to ensure they have everything they need to start, run, and grow their businesses by equipping them with ZenBusiness products and services through deep discovery, education, and personalized recommendations
  • Follow up with outbound calls to current and prospective customers to help move the sales forward
  • Assist customers by phone and email inquiries to help move the progress of the sale forward by using the ZenBusiness Sales Methodology
  • Make at least 60 outbound calls daily
  • Maintain a high level of professionalism with customers and stay compliant while providing great service
  • Update customer information within Salesforce and TalkDesk during and after each customer contact
  • Stay updated on product knowledge and take the initiative to expand industry knowledge
  • Maintain high-call quality standards at all times
  • Meet quarterly sales targets and individual goals

Skills

Key technologies and capabilities for this role

Outbound SalesSales ClosingCustomer DiscoveryActive ListeningProduct PresentationLead Follow-upHigh-Volume Sales

Questions & Answers

Common questions about this position

Is this a remote position?

Yes, this is a remote role with full-time availability required Monday through Friday during operating hours of 9 am to 6 pm CST.

What are the key qualifications for this role?

Candidates need a High School Diploma/GED, proven experience prioritizing workload to meet objectives, excellent interpersonal communication skills, willingness to learn, self-motivation, and being a great team player.

What is the company culture like?

ZenBusiness has a genuinely caring and supportive team focused on helping entrepreneurs, with team members across the country in a remote environment.

What are the main responsibilities?

Responsibilities include making at least 60 outbound calls daily, closing sales through deep discovery and personalized recommendations, assisting customers by phone and email, updating Salesforce and TalkDesk, and meeting quarterly sales targets.

What makes a strong candidate for this position?

A strong candidate has sales experience, is people-focused with a passion for supporting entrepreneurs, excels as an active listener, and thrives in a fast-paced environment with high-volume outbound calling.

ZenBusiness

Platform for business formation and compliance

About ZenBusiness

ZenBusiness helps entrepreneurs start, run, and grow their businesses by offering services like business formation, compliance management, and growth support. Their platform simplifies the process by assisting clients with choosing business structures, filing documents, and staying compliant with regulations. Unlike competitors, ZenBusiness provides a user-friendly experience and specialized support for diverse entrepreneurs, including women and people of color. The company's goal is to be a valuable resource for small business owners, allowing them to focus on their core activities while receiving expert assistance.

Austin, TexasHeadquarters
2015Year Founded
$274MTotal Funding
LATE_VCCompany Stage
Consulting, Social ImpactIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Parental Leave
401(k) Retirement Plan
401(k) Company Match
Performance Bonus
Pet Insurance
Paid Holidays
Company Equity

Risks

Increased competition from LegalZoom and Incfile could impact market share.
Corporate Transparency Act may increase compliance costs for ZenBusiness and clients.
Economic downturns could reduce demand for business formation services.

Differentiation

ZenBusiness combines innovative technology with live human support for small businesses.
The platform offers a comprehensive suite of services for business formation and management.
ZenBusiness is a Public Benefit Corporation, emphasizing social impact and inclusivity.

Upsides

The rise in small business formations post-pandemic expands ZenBusiness's customer base.
Integration with Stripe enhances financial management for small businesses.
ZenBusiness's status as a PBC aligns with increasing ESG criteria importance.

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