Implementation Manager
ThanxSalary not specified
- Full Time
- Junior (1 to 2 years)
$60,000 – $80,000Compensation
Mid-level (3 to 4 years), Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Software, Enterprise SoftwareIndustries
Requirements
Candidates should have 3-5+ years of relevant experience in consulting, client management, professional services, or sales engineering, ideally including enterprise implementations. A Bachelor's degree is required, preferably in a STEM field. Excellent written and verbal communication skills are necessary, along with experience in a Software-as-a-Service (SaaS) environment and within a product-driven company. A proven track record of managing end-to-end software implementation processes involving multiple stakeholders and delivering results on time with high quality is essential. Candidates must also possess the ability to effectively support and engage with a diverse group of people.
Responsibilities
The Implementation Manager will gain deep knowledge and understanding of the Highspot product and its integration with customer systems. They will become a trusted customer advisor, engaging with a wide range of individuals from senior executives to junior staff. The role involves designing solutions in collaboration with customers, developing project plans, and executing them to deliver and launch solutions on time that meet customer needs. Additionally, the Implementation Manager will train users to maximize the product's benefits, work closely with the account team to support sales processes and revenue growth, and collaborate with the engineering team to evolve the product to better meet customer needs.
Skills
Solution Design
Project Management
Customer Relationship Management
Sales Enablement
Highspot Product Knowledge
Communication
Collaboration
Highspot
AI-powered sales enablement platform
About Highspot
Highspot provides a sales enablement platform that helps sales teams improve their productivity and efficiency. Its main product, Highspot Copilot, is an AI-powered digital assistant that delivers the right content to sales representatives at the right time, enhancing their ability to engage and convert potential buyers. The platform supports sales teams by managing sales content, preparing reps for different selling scenarios, and facilitating personalized interactions through digital sales rooms. Highspot also includes features for onboarding and training sales reps, ensuring they are well-prepared for real-world situations. Unlike many competitors, Highspot focuses on driving measurable outcomes such as increased win rates and reduced ramp time for sales reps. The goal of Highspot is to empower sales teams to close deals more effectively and generate higher revenue.
Key Metrics
Seattle, WashingtonHeadquarters
2012Year Founded
$625.1MTotal Funding
SERIES_FCompany Stage
Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees