Implementation Project Manager

About Arine

Based in San Francisco, Arine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs.

Frequently, medications cause more harm than good. Incorrect drugs and doses costs the US healthcare system over $528 billion in waste, avoidable harm, and hospitalizations each year. Arine is redefining what excellent healthcare looks like by solving these issues through our software platform (SaaS). We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams.

Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. These patients face numerous challenges including complicated prescribing issues across multiple medications and providers, medication challenges with many chronic diseases, and patient issues with access to care. Backed by leading healthcare investors and collaborating with top healthcare organizations and providers, we deliver recommendations and facilitate clinical interventions that lead to significant, measurable health improvements for patients and cost savings for customers.

Why is Arine a Great Place to Work?

• Outstanding Team and Culture - Our shared mission unites and motivates us to do our best work. We have a relentless passion and commitment to the innovation required to be the market leader in medication intelligence.
• Making a Proven Difference in Healthcare - We are saving patient lives, and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care.
• Market Opportunity - Arine is backed by leading healthcare investors and was founded to tackle one of the largest healthcare problems today. Non-optimized medications therapies which cost the US 275,000 lives and $528 billion annually.
• Dramatic Growth - Arine is managing more than 18 million lives across prominent health plans after only 4 years in the market, and was ranked 236 on the 2024 Inc. 5000 list and was named the 5th fastest-growing company in the AI category.

The Role

Reporting to the Director of Implementation, the Project Manager will drive and guide disciplined execution through the use of consistent methodologies, processes, and strong communication skills for the successful implementation of Arine products. You will be a passionate advocate for Arine and ensure the platform is implemented on time and with high quality to meet our clients’ business needs.

What You'll be Doing

• Collaborate with Sales, Operations, and Customer Success to drive a smooth client transition from the sales cycle through implementation launch with client and internal teams
• Manage and oversee multiple client implementations and internal company and/or team initiatives simultaneously
• Manage cross-functional internal team to meet milestones and timelines outlined in the SOW, project charter, and work plan
• Serve as escalation point for risks, issues, and decisions one or more implementations simultaneously
• Maintain a deep understanding of Arine’s products and platform to inform key business requirements and decisions during implementations
• Collaborate on communication plans and drive accountability for obtaining final approvals on client deliverables
• Lead key internal initiatives to drive efficiencies and best practices for implementation processes, workflows, and tools
• Be accountable for successful on-time implementation deliveries and client satisfaction to meet both client and organizational goals
• Partner with Customer Success teams to lead a smooth client transition from implementation to ongoing operations and account management