Implementation Manager - Payment Solutions

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Technology, Payment Processing, SaaSIndustries

Requirements

Candidates should have 4-7 years of project management experience in SaaS, fintech, or payment solutions, with knowledge of payment processing, ERP/financial system integrations, and compliance frameworks like PCI DSS, NACHA, KYC/AML. Strong communication and client-facing skills are essential, and PMP, Agile, or related certifications are a plus.

Responsibilities

The Implementation Manager will lead end-to-end implementation projects for new payment solution clients, managing timelines, deliverables, and system integrations. They will coordinate payment gateway, processor, and ERP/CRM integrations, oversee merchant account setup, and configure payment features. Responsibilities also include acting as the main point of contact for clients, conducting workshops, providing training, identifying and escalating risks, troubleshooting issues, and documenting lessons learned to improve onboarding processes.

Skills

Payment Solutions Implementation

Project Management

Client Onboarding

System Integrations

Merchant Account Setup

Digital Payment Features

Credit Card Processing

ACH Processing

ERP Integration

CRM Integration

NetSuite

Microsoft Dynamics

Sage

PCI DSS

NACHA

KYC/AML

Recurring Billing

Tokenization

Payment Portals

Embedded Payments

Stakeholder Management

Requirements Gathering

Status Reporting

Versapay

Automates accounts receivable processes for businesses

About Versapay

VersaPay automates accounts receivable processes for businesses, focusing on the B2B market. Its main product, the ARC platform, simplifies invoicing and payment by providing an online self-service portal where customers can receive invoices, make payments, and communicate with businesses. This portal is customizable, allowing clients to tailor the experience to their needs, which enhances customer satisfaction and retention. VersaPay operates on a subscription-based model, charging clients a recurring fee for access to the ARC platform, along with potential transaction fees for processed payments. This focus on customer-friendly solutions sets VersaPay apart from competitors in the financial technology sector, which is rapidly growing due to the demand for digital business solutions. The company's goal is to improve the efficiency of accounts receivable processes, making them more secure and user-friendly for businesses and their customers.

Toronto, CanadaHeadquarters

2006Year Founded

$18.7MTotal Funding

IPOCompany Stage

Enterprise Software, FintechIndustries

201-500Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Emerging fintech startups like Zūm Rails pose competitive threats to Versapay.

Relocating headquarters to Miami-Dade may cause operational and cultural challenges.

New executive appointments could lead to strategic shifts affecting client relationships.

Differentiation

Versapay offers a cloud-based invoice-to-cash solution for superior customer experience.

The ARC platform provides a customizable self-service portal for efficient invoicing and payments.

Versapay integrates with various ERPs for automatic payment reconciliation and real-time insights.

Upsides

Versapay's network grew 5X in 18 months, now serving 5 million businesses.

The mid-market's demand for digital AR solutions presents growth opportunities for Versapay.

Versapay's focus on secure transactions aligns with the trend towards virtual card adoption.

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