Implementation Consultant

United States

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$100,000 – $129,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Social Impact, TechIndustries

Requirements

Candidates should have 3-5 years of operational experience or experience managing complex implementations or multi-party projects. Strong communication skills and experience working with diverse stakeholders to solve complex problems are essential. Familiarity with technical project management processes and tools, such as Salesforce, is required. Exceptional organizational skills and the ability to work strategically in a fast-paced environment while managing multiple priorities are necessary. A proven track record of accountability and a solid level of business acumen to creatively solve operational problems are also important.

Responsibilities

The Implementation Consultant will be responsible for all facets of product installation after the sale is complete. They will coordinate cross-functionally with the Planning, Supply, Permitting, and Field Operations teams to ensure successful installation and activation of the customer's suite of products. The consultant will serve as the primary point of contact for the customer throughout the installation process, providing exceptional customer service and support.

Skills

Coordination

Communication

Customer Service

Planning

Operational Experience

Flock Safety

License plate reader cameras for crime prevention

About Flock Safety

Flock Safety provides a system aimed at enhancing public safety through crime prevention while ensuring privacy and reducing bias. The main product is a network of license plate reader cameras that capture essential vehicle information, which helps in solving crimes. These cameras utilize machine learning technology to ensure that the data collected is objective and ethically used. Flock Safety serves a variety of clients, including neighborhoods, businesses, and law enforcement agencies in over 1,000 cities. The company operates on a subscription model, where clients pay for the installation, maintenance, and access to data and analytics. This approach not only generates a steady revenue stream but also allows clients to benefit from ongoing updates and support. Flock Safety's goal is to create safer communities by providing effective crime prevention tools that respect individual privacy and foster trust between the public and law enforcement.

Atlanta, GeorgiaHeadquarters

2017Year Founded

$372.2MTotal Funding

SERIES_ECompany Stage

Government & Public Sector, Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Unlimited PTO

12 paid holidays

Fully-paid health benefits

16 weeks of parental leave

Work from home allowance

Learning & development stipend

Home office stipend

Risks

Privacy concerns may lead to legal challenges affecting ALPR technology operations.

Integration of drone technology may increase operational costs and financial strain.

Economic downturns could reduce client spending on subscription-based services.

Differentiation

Flock Safety integrates ALPR cameras with AI for unbiased crime-solving data.

The company offers a full-service, maintenance-free technology solution for public safety.

Flock Safety's platform combines community power to enhance safety across cities and businesses.

Upsides

Acquisition of Aerodome enhances drone technology for public safety solutions.

Partnership with MS2 expands AI Traffic Analytics capabilities for state agencies.

Solar-Powered Condor video solutions increase market penetration in infrastructure-lacking areas.

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