Implementation Manager (Client Onboarding)

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Technology, SoftwareIndustries

Requirements

Candidates should have 4-7 years of project management experience in SaaS or technology implementations, preferably in fintech, ERP, or finance system rollouts. Experience managing ERP or financial software integrations (SAP, Oracle, NetSuite, Infor, Microsoft Dynamics) and knowledge of Accounts Receivable processes are strongly preferred. PMP, PRINCE2, or Agile certification is a plus. Excellent communication and stakeholder management skills, along with strong organizational skills and a proven track record of delivering projects on time and on budget, are essential.

Responsibilities

The Implementation Manager will lead new customers through the end-to-end implementation of Versapay's AR automation platform, orchestrating ERP integrations, workflow configuration, and customer training. This includes developing and executing project plans, leading requirements-gathering sessions, overseeing system integrations, and ensuring smooth data migration and testing. The role involves acting as the primary point of contact, providing status updates, managing risks and issues, and delivering training workshops to drive adoption of automation features and ensure customers achieve measurable improvements in efficiency and ROI.

Skills

Project Management

ERP Integration

Workflow Configuration

Customer Training

AR Automation

SAP

Oracle

NetSuite

Microsoft Dynamics

Data Migration

Client Relationship Management

Risk Management

Stakeholder Management

Versapay

Automates accounts receivable processes for businesses

About Versapay

VersaPay automates accounts receivable processes for businesses, focusing on the B2B market. Its main product, the ARC platform, simplifies invoicing and payment by providing an online self-service portal where customers can receive invoices, make payments, and communicate with businesses. This portal is customizable, allowing clients to tailor the experience to their needs, which enhances customer satisfaction and retention. VersaPay operates on a subscription-based model, charging clients a recurring fee for access to the ARC platform, along with potential transaction fees for processed payments. This focus on customer-friendly solutions sets VersaPay apart from competitors in the financial technology sector, which is rapidly growing due to the demand for digital business solutions. The company's goal is to improve the efficiency of accounts receivable processes, making them more secure and user-friendly for businesses and their customers.

Toronto, CanadaHeadquarters

2006Year Founded

$18.7MTotal Funding

IPOCompany Stage

Enterprise Software, FintechIndustries

201-500Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Emerging fintech startups like Zūm Rails pose competitive threats to Versapay.

Relocating headquarters to Miami-Dade may cause operational and cultural challenges.

New executive appointments could lead to strategic shifts affecting client relationships.

Differentiation

Versapay offers a cloud-based invoice-to-cash solution for superior customer experience.

The ARC platform provides a customizable self-service portal for efficient invoicing and payments.

Versapay integrates with various ERPs for automatic payment reconciliation and real-time insights.

Upsides

Versapay's network grew 5X in 18 months, now serving 5 million businesses.

The mid-market's demand for digital AR solutions presents growth opportunities for Versapay.

Versapay's focus on secure transactions aligns with the trend towards virtual card adoption.

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