Client Services Partner at AHEAD

Madison, Wisconsin, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

Ability to consult with the client to review IT usage, services, technology, and department-specific projects to identify, forecast, and develop IT needs
Ability to scope consulting and technical professional services
Fearless, resourceful, collaborative mindset
Expertise in client relations
Deep industry knowledge
Passion for strategic growth

Responsibilities

Grow and maintain AHEAD’s services engagement within assigned clients
Build and leverage relationships with all internal and external stakeholders that ensure client satisfaction and translate to sales
Serve as the client’s trusted advisor and main point of contact for client stakeholders
Develop account strategies that align with client priorities and emphasize services that can improve business outcomes and meet revenue targets
Understand client organization initiatives and strategy and identify opportunities to “stitch” AHEAD’s capabilities to address challenges and initiatives
Partner and orchestrate pursuit teams to identify, qualify, and close/book deals that deliver strategic value to clients
Manage internal business development activities through available sales tools, processes, and AHEAD’s broad set of solution expertise
Collaborate with other technology consulting leaders, account management, and business development
Partner and/or provide oversight of services engagements sold to clients
Monitor and maintain client satisfaction, resolving client concerns efficiently
Stay current with industry and domain best practices
Collaborate internally to grow and develop offerings to meet trending client needs and demands
On a regular basis, engage with assigned clients to explore incremental business benefits from further engagement with AHEAD

Skills

Cloud Infrastructure

Automation

Analytics

Software Delivery

Digital Transformation

Strategic Planning

Sales

Client Management

AHEAD

Digital transformation and cloud consulting services

About AHEAD

AHEAD specializes in digital transformation services, focusing on helping medium to large enterprises modernize their IT infrastructure. The company offers a range of services including cloud migration, automation, and infrastructure optimization, primarily using Microsoft Azure. AHEAD's products work by providing tailored consulting and managed services that guide clients through the complexities of digital transformation. What sets AHEAD apart from its competitors is its deep expertise in cloud solutions and a strong client-centric approach, which has been validated by achieving Gold Cloud Platform Competency with Azure. The company's goal is to empower organizations to take control of their digital transformation journeys and achieve sustainable success.

Chicago, IllinoisHeadquarters

2007Year Founded

BUYOUTCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees