Client Services Partner at AHEAD

Madison, Wisconsin, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

Ability to consult with the client to review IT usage, services, technology, and department-specific projects to identify, forecast, and develop IT needs
Ability to scope consulting and technical professional services
Fearless, resourceful, collaborative mindset
Expertise in client relations
Deep industry knowledge
Passion for strategic growth

Responsibilities

Grow and maintain AHEAD’s services engagement within assigned clients
Build and leverage relationships with all internal and external stakeholders that ensure client satisfaction and translate to sales
Serve as the client’s trusted advisor and main point of contact for client stakeholders
Develop account strategies that align with client priorities and emphasize services that can improve business outcomes and meet revenue targets
Understand client organization initiatives and strategy and identify opportunities to “stitch” AHEAD’s capabilities to address challenges and initiatives
Partner and orchestrate pursuit teams to identify, qualify, and close/book deals that deliver strategic value to clients
Manage internal business development activities through available sales tools, processes, and AHEAD’s broad set of solution expertise
Collaborate with other technology consulting leaders, account management, and business development
Partner and/or provide oversight of services engagements sold to clients
Monitor and maintain client satisfaction, resolving client concerns efficiently
Stay current with industry and domain best practices
Collaborate internally to grow and develop offerings to meet trending client needs and demands
On a regular basis, engage with assigned clients to explore incremental business benefits from further engagement with AHEAD

Skills

Key technologies and capabilities for this role

Cloud InfrastructureAutomationAnalyticsSoftware DeliveryDigital TransformationStrategic PlanningSalesClient Management

Questions & Answers

Common questions about this position

What is the employment type for the Client Services Partner role?

The position is full-time.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What skills are needed to succeed in this role?

Success requires being fearless, resourceful, collaborative, with expertise in client relations, deep industry knowledge, and a passion for strategic growth to drive results and build strong relationships.

What is the company culture like at AHEAD?

AHEAD prioritizes a culture of belonging where all perspectives and voices are represented, valued, respected, and heard, empowering everyone to speak up, make change, and drive the culture; they are an equal opportunity employer embracing diverse candidates.

What makes a strong candidate for the Client Services Partner position?

Strong candidates excel in account management, client relationship management, portfolio management, and developing solutions, with the ability to grow services engagement, build stakeholder relationships, act as a trusted advisor, develop account strategies, and identify opportunities aligning AHEAD's capabilities with client needs.

AHEAD

Digital transformation and cloud consulting services

About AHEAD

AHEAD specializes in digital transformation services, focusing on helping medium to large enterprises modernize their IT infrastructure. The company offers a range of services including cloud migration, automation, and infrastructure optimization, primarily using Microsoft Azure. AHEAD's products work by providing tailored consulting and managed services that guide clients through the complexities of digital transformation. What sets AHEAD apart from its competitors is its deep expertise in cloud solutions and a strong client-centric approach, which has been validated by achieving Gold Cloud Platform Competency with Azure. The company's goal is to empower organizations to take control of their digital transformation journeys and achieve sustainable success.

Chicago, IllinoisHeadquarters

2007Year Founded

BUYOUTCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees