[Remote] MSP Account Manager at Keeper Security

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, Managed Service ProvidersIndustries

Requirements

3+ years of experience in B2B SaaS, cybersecurity, or Channel/MSP sales with a proven record of quota attainment
Strong understanding of the MSP/Telco ecosystem and partner-driven business models
Demonstrated experience developing and executing joint business plans and marketing initiatives
Exceptional presentation, negotiation, and executive relationship management skills
Excellent communication and organizational skills with a strong attention to detail
Proven ability to manage mu (likely multiple accounts or complex sales cycles, based on context)

Responsibilities

Develop and strengthen relationships at all levels within top-tier MSP, MSSP, and Telco partners to drive Keeper’s annual and monthly recurring revenue (ARR/MRR) growth
Build and execute comprehensive business plans aligned with Keeper’s go-to-market strategy, including clearly defined KPIs, SMART goals, and growth targets
Identify and close incremental business opportunities through upsells, renewals, and new service adoption for Keeper’s password management, privileged access management (PAM), and cybersecurity platform offerings
Lead joint reviews with strategic partners to evaluate performance, analyze market trends, and develop growth initiatives across Keeper’s MSP portfolio
Ensure partner sales and technical teams are trained, certified, and go-to-market ready through Keeper’s enablement programs and partner portal resources
Coordinate with marketing, sales engineering, customer success, and executive teams to support partner objectives and deliver superior customer outcomes
Partner with and coach the ISR 1 to develop their consultative sales skills, pipeline management, and strategic account execution capabilities
Accurately forecast pipeline activity and revenue performance, providing strategic insights to the MSP leadership team
Utilize CRM (Salesforce) and reporting tools to maintain accurate records of activity, pipeline status, and forecast accuracy
Ability to travel to and from customer meetings (locally and nationally) up to 50% of the time & rent and/or operate a vehicle on behalf of the company

Skills

Key technologies and capabilities for this role

Account ManagementSalesPartner RelationsExecutive EngagementBusiness PlanningCustomer AcquisitionUpsellCross-sellRenewalsTerritory ManagementMSP SalesCybersecurity Sales

Questions & Answers

Common questions about this position

Is this position remote or does it require office work?

This is a 100% remote position from select locations, with an opportunity for a hybrid schedule for candidates in the Chicago, IL metro area.

What is the salary or compensation for the MSP Account Manager role?

This information is not specified in the job description.

What key skills are needed for the MSP Account Manager position?

The role requires skills in building executive-level relationships, executing joint business plans with KPIs and SMART goals, driving revenue growth through upsells and renewals, and partner training and enablement.

What is the company culture like at Keeper Security?

Keeper Security features a high-producing sales team in a fast-growing cybersecurity company, with a collaborative environment involving coordination across marketing, sales engineering, customer success, and executive teams.

What makes a strong candidate for the Associate MSP Account Manager role?

A driven sales professional with experience in partner-focused sales, revenue growth in MSP ecosystems, and the ability to build executive relationships and execute business plans stands out; seniority is implied as they mentor Associates.

Keeper Security

Cybersecurity solutions for data protection

About Keeper Security

Keeper Security provides cybersecurity solutions aimed at protecting sensitive data for individuals and businesses. Its main product is a zero-knowledge security platform, which means that the company cannot access the data stored by its users, ensuring high levels of privacy and security. This platform is scalable, allowing it to adapt to the needs of various organizations, from small businesses to large enterprises. Unlike many competitors, Keeper Security is recognized for its extensive audits and certifications, which enhance user trust. The company operates on a subscription-based model, offering tailored plans for personal, family, student, business, and enterprise use, with options for multi-year commitments that provide savings. The goal of Keeper Security is to deliver reliable data protection while ensuring continuous updates and support for its users.

Chicago, IllinoisHeadquarters

2011Year Founded

$58.6MTotal Funding

GROWTH_EQUITY_VCCompany Stage

CybersecurityIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Risks

Emerging cybersecurity startups could erode Keeper's market share.

AI-driven cyber threats require Keeper to continuously adapt its security protocols.

Regulatory scrutiny on data privacy may increase Keeper's compliance costs.

Differentiation

Keeper Security offers a zero-knowledge security platform ensuring maximum data privacy.

The company is SOC-2 and ISO 27001 certified, enhancing trust and reliability.

Keeper's subscription model provides continuous updates and tailored plans for diverse customer needs.

Upsides

Growing demand for zero-trust architecture boosts Keeper's market potential.

Strategic partnerships, like with Sherweb, expand Keeper's market reach.

Increased cybersecurity needs in sectors like legal and sports enhance Keeper's relevance.

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