[Remote] Strategic Client Executive at Uniphore

Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

AI, Technology, Enterprise SoftwareIndustries

Requirements

10+ years of enterprise technology or SaaS sales with a track record of consistent quota attainment
5+ years selling directly to the C-suite (CIO, CMO, CXO, CEO) within Fortune 500 / Global 2000 enterprises
Proven success closing $2M+ ACV / $10M+ TCV deals and managing complex 6 to 12-month sales cycles
Recognition for top-tier performance (President’s Club or top 10–20% of sales org)
Knowledge across AI/ML, SaaS, cloud, data platforms, cybersecurity, or digital transformation solutions
Experience selling into Banking, Insurance, Retail, Telecommunications, or BPO/Consulting sectors
Deep understanding of enterprise procurement, compliance, and governance processes

Responsibilities

Develop and execute multi-year account strategies for target enterprise clients (typical TCV $1M–$30M+)
Position Uniphore as a strategic business transformation partner, not a point solution provider
Build and sustain trusted relationships with economic buyers and executive sponsors across the C-suite
Lead whitespace analysis, territory planning, and account expansion to maximize customer lifetime value and wallet share
Drive regular account planning and executive mapping
Own the full enterprise sales cycle — from executive prospecting to multi-stakeholder negotiation and close
Consistently achieve and exceed $2M–$4M in annual new and expansion ARR
Navigate complex procurement, legal, and security reviews to drive predictable closure
Develop business cases and ROI frameworks that align to board-level priorities and measurable outcomes
Structure and negotiate multi-year agreements with TCVs exceeding $10M+
Operate as the “CEO of your territory”, orchestrating internal teams across Solutions Engineering, Services, Product, Legal, and Executive Leadership
Partner with Product and Marketing to influence roadmap priorities and thought leadership initiatives
Mentor peers and emerging sellers in best-in-class enterprise selling practices
Build and maintain 3–5x pipeline coverage through strategic prospecting, executive networking, and partnership development
Drive net-new opportunity creation and expansion within assigned verticals or regions
Represent Uniphore at industry conferences, executive summits, and partner events to elevate brand and visibility

Skills

Key technologies and capabilities for this role

Enterprise SalesC-Suite EngagementStrategic Account ManagementAccount ExpansionWhitespace AnalysisOutcome-Based SellingAI SalesTerritory Planning

Questions & Answers

Common questions about this position

What is the expected compensation or quota for this role?

The role requires consistently achieving and exceeding $2M–$4M in annual new and expansion ARR, with typical deal TCVs of $1M–$30M+ and multi-year agreements exceeding $10M+.

Is this position remote or does it require a specific location?

This role is based out of the Chicago, IL area.

What skills and experience are required for this Client Executive role?

The position requires proven enterprise sales leadership, elite C-suite engagement, navigating complexity, strategic account management, full sales cycle ownership, and cross-functional orchestration.

What is the company culture like at Uniphore?

This information is not specified in the job description.

What makes a strong candidate for this Strategic Client Executive position?

Ideal candidates are elite sales leaders who thrive on executive engagement, strategic orchestration, outcome-based selling, and acting as the 'CEO of your territory' with experience driving multi-million-dollar deals in Fortune 500 accounts.

Uniphore

Automates customer interactions with AI solutions

About Uniphore

Uniphore specializes in conversational AI solutions that automate and improve customer interactions. Its main products include tools for conversational automation, analytics, and virtual assistants, which help businesses enhance their customer service operations, cut costs, and boost service quality. Uniphore's technology integrates with existing customer service systems to automate routine tasks and provide real-time insights into customer interactions, making it easier for service agents to respond quickly and personally. Unlike many competitors, Uniphore has a strong focus on the financial services sector, serving notable clients like BNP Paribas Wealth Management and PNB MetLife. The company's goal is to empower businesses to leverage AI for better customer engagement and operational efficiency, generating revenue through a subscription model that allows clients to scale their usage as needed.

Palo Alto, CaliforniaHeadquarters

2008Year Founded

$592.1MTotal Funding

SERIES_ECompany Stage

Data & Analytics, AI & Machine Learning, Financial ServicesIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

401(k) Retirement Plan

Unlimited Paid Time Off

Paid Holidays

Stock Options

Risks

Integration challenges from acquisitions may disrupt existing operations and client services.

Over-reliance on new technologies like X-Stream may lead to technical failures.

Expansion into emotional AI may face ethical and privacy concerns, impacting reputation.

Differentiation

Uniphore integrates emotional AI to enhance customer interactions with emotional cues.

The company offers a Zero Data AI Cloud for secure, efficient data processing.

Uniphore's X-Stream platform accelerates RAG app development with unified knowledge architecture.

Upsides

Acquisitions of ActionIQ and Infoworks expand Uniphore's AI-powered offerings significantly.

Generative AI in U-Analyze provides deeper insights from text, voice, and video interactions.

Recognition on Deloitte Technology Fast 500 highlights Uniphore's rapid growth and innovation.

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