Business Development Representative at UserTesting

Atlanta, Georgia, United States

UserTesting Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Experience Research, Customer InsightsIndustries

Requirements

  • Strong communication skills (both verbal and written)
  • Ability to engage with prospects via telephone and email
  • Proactive and results-oriented approach
  • Ability to overcome objections and build rapport
  • Ability to manage multiple priorities and work under pressure
  • Comfortable with a fast-paced, collaborative environment
  • Preference for candidates who can visit the Atlanta office 2 times per week

Responsibilities

  • Identify and qualify potential sales opportunities within assigned territories or accounts
  • Proactively contact key functional roles within accounts
  • Present the UserTesting value proposition and uncover business needs
  • Qualify leads for further discussion with Account Executives
  • Become a trusted resource for prospect accounts
  • Execute an account-based Go-to-Market strategy in coordination with Account Executives
  • Drive registration and attendance to trade shows and other sales/marketing events
  • Maintain a high level of productivity and manage competing priorities

Skills

Key technologies and capabilities for this role

Lead QualificationOutbound ProspectingTelephone EngagementEmail OutreachObjection HandlingRapport BuildingValue PropositionAccount-Based SellingTrade Show Management

Questions & Answers

Common questions about this position

What is the location requirement for this role?

The position is onsite with a preference for Atlanta, requiring visits to the office 2 times per week.

What benefits does UserTesting offer?

Benefits include private medical and dental, monthly wellness and telecommunications reimbursements, work from home office equipment stipend, professional development stipend, flexible hours, generous holiday entitlement, mental wellness EAP, cycle to work scheme, and employee referral program.

What are the key skills required for the Business Development Representative role?

Required skills include strong communication skills (verbal and written), ability to engage prospects via telephone and email, proactive and results-oriented approach, overcoming objections, building rapport, managing priorities under pressure, and comfort in a fast-paced collaborative environment.

What is the salary for this position?

This information is not specified in the job description.

What kind of work environment can I expect at UserTesting?

The role involves a fast-paced, collaborative environment where you'll work closely with Account Executives on an account-based Go-to-Market strategy.

UserTesting

Provides customer insights for digital products

About UserTesting

UserTesting provides organizations with valuable customer insights to improve the development and delivery of digital products and experiences. Their platform allows clients to quickly gather feedback from a diverse audience, which helps in understanding user needs and preferences. This feedback can be obtained early in the product development cycle, reducing uncertainty and enhancing the relevance of the data collected. UserTesting differentiates itself by offering the most comprehensive experience research solution in the market, catering to a wide range of clients from small businesses to large enterprises. The company operates on a subscription-based model, generating revenue through recurring fees for access to its platform and services.

San Francisco, CaliforniaHeadquarters
2007Year Founded
$147.6MTotal Funding
IPOCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
1,001-5,000Employees

Risks

Increased competition from AI-driven platforms threatens UserTesting's market share.
Privacy regulations like GDPR may limit UserTesting's data collection capabilities.
Economic downturns could reduce client spending on user research services.

Differentiation

UserTesting offers a comprehensive on-demand human insights platform for customer-centric decisions.
The platform provides rapid, high-quality feedback from a diverse, global audience network.
UserTesting's extensive experience research solution minimizes guesswork in product development.

Upsides

UserTesting powers insights for 60% of the top 100 most valuable brands in 2024.
The company is expanding its global market presence with new executive appointments.
Growing demand for remote user testing solutions boosts UserTesting's market potential.

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