This role is ideal for someone who thrives in a pragmatic environment—capable of reducing scope smartly, guiding junior developers, and proposing maintainable and efficient implementation approaches that deliver value fast.\u003C/p>\u003Cp>\u003C/p>\u003Cp>\u003Cb>\u003Cb>About the Team\u003C/b>\u003C/b>\u003C/p>\u003Cp>\u003Cspan>We’re a supportive, inclusive group that values collaboration and fosters a strong sense of belonging. Our team operates with transparency and alignment, guided by \u003C/span>scaled agile practices\u003Cspan> that promote continuous improvement.\u003C/span>\u003C/p>\u003Cp>\u003Cspan>We’re driven by values that shape how we work together every day:\u003C/span>\u003Cbr />Teamwork, ownership, accountability, proactivity, transparency, empathy, inclusivity\u003Cspan>, and a commitment to \u003C/span>continuous learning and growth.\u003C/p>\u003Cp>\u003C/p>\u003Cp>\u003Cb>\u003Ci>What we are looking for\u003C/i>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>6–8+ years of full stack development experience with production-grade systems.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Strong hands-on expertise in \u003Cb>Angular (preferred)/React, Node.js, CSS, REST and GraphQL APIs, Kafka, and PostgreSQL\u003C/b>\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Expert in distributed systems, microservices, and serverless patterns.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Proven ability to guide junior engineers and set technical direction within project scope.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Skilled at identifying and proposing trade-offs and reducing complexity/scope while maintaining quality.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Experience working within and around established backend architectures.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Ability to propose streamlined development strategies that align with budget and timeline constraints.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Pragmatic mindset with strong understanding of performance, maintainability, and readability.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Comfortable contributing to and consuming technical documentation and architectural decisions.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Strong collaboration skills across cross-functional teams and clarity in communication.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Familiarity with other backend technologies (like Ruby, Rails and GoLang) are a plus\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Fluent in English.\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003C/p>\u003Cp>\u003Cb>\u003Cb>Your responsibilities:\u003C/b>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Collaborate with engineers and Product Owners to translate requirements into effective, efficient, and maintainable implementations.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Ensure code quality, reliability, and performance through thoughtful development practices, including unit testing and documentation.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Align your work with existing architectural patterns and decisions, integrating cleanly into the established software ecosystem.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Document and communicate your work clearly to support smooth deployment, knowledge sharing, and ongoing maintenance.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Participate in code reviews and technical discussions, contributing to a culture of continuous improvement with a focus on timely, high-impact outcomes.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Participate in demos and sprint reviews, ensuring transparent delivery and technical alignment.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Where appropriate, mentor junior backend developers, sharing best practices and guiding implementation decisions.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Proactively identify opportunities to reduce scope or streamline implementation without sacrificing user value or maintainability.\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">\u003Cspan>UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.\u003C/span>\u003C/p>","https://usertesting.wd12.myworkdayjobs.com/usertesting/job/Remote---Ontario/Senior-Software-Engineer-II_R-100851",{"id":109,"name":110,"urlSafeSlug":110,"logo":111},[452],{"city":18,"region":203,"country":204},"2025-08-26T00:00:00Z","Candidates should have 6 to 8+ years of full stack development experience with production-grade systems. Strong hands-on expertise in Angular or React, Node.js, CSS, REST and GraphQL APIs, Kafka, and PostgreSQL is required. Expertise in distributed systems, microservices, and serverless patterns is necessary, along with a proven ability to guide junior engineers and set technical direction. Skills in identifying trade-offs, reducing complexity, and proposing streamlined development strategies are essential. Familiarity with backend technologies like Ruby, Rails, and GoLang is a plus, and fluency in English is required.","The Senior Software Engineer II will collaborate with engineers and Product Owners to translate requirements into effective, efficient, and maintainable implementations. Responsibilities include ensuring code quality, reliability, and performance through unit testing and documentation, and aligning work with existing architectural patterns. The role involves documenting and communicating work clearly, participating in code reviews and technical discussions, and mentoring junior backend developers. Engineers will also identify opportunities to reduce scope or streamline implementation without sacrificing user value or maintainability.",{"employment":457,"compensation":459,"experience":460,"visaSponsorship":464,"location":465,"skills":466,"industries":474},{"type":458},{"id":150,"name":151,"description":267},{"minAnnualSalary":18,"maxAnnualSalary":18,"currency":18,"details":18},{"experienceLevels":461},[462,463],{"id":218,"name":219,"description":272},{"id":274,"name":275,"description":276},{"type":62},{"type":62},[467,468,469,470,471,472,473,423,424,425,426],"Full Stack Development","Angular","React","Node.js","CSS","REST APIs","GraphQL APIs",[475,476,477],{"id":171,"name":174},{"id":171,"name":234},{"id":171,"name":478},"Software Development",{"id":480,"title":481,"alternativeTitles":482,"slug":498,"jobPostId":480,"description":499,"isReformated":50,"applyUrl":500,"company":110,"companyOption":501,"locations":502,"listingDate":505,"listingSite":143,"isRemote":14,"requirements":506,"responsibilities":507,"status":146,"expiryDate":18,"isGoogleIndexed":50,"summary":508},"1b2375cb-081b-41ce-94ae-9628a37ad60a","Senior Customer Success Manager",[483,484,485,486,487,488,489,490,491,492,493,494,495,496,497],"Enterprise Customer Success Lead","SaaS Account Director","Strategic Customer Advisor","Client Relationship Manager (SaaS)","Customer Value Manager","Head of Customer Retention","Senior Client Success Strategist","Director of Customer Advocacy","Key Account Success Manager","Customer Experience Manager (SaaS)","Principal Customer Success Manager","SaaS Customer Relationship Lead","Enterprise Account Manager (Customer Success)","Customer Growth Manager","Senior Client Relationship Director","senior-customer-success-manager-1b2375cb-081b-41ce-94ae-9628a37ad60a","Employment Type: Full time\n\n\u003Cdiv>\u003Cp>\u003Cspan>We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.\u003C/span>\u003C/p>\u003Cp>\u003C/p>\u003Cp>\u003Cspan>We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.\u003C/span>\u003C/p>\u003Cp>\u003C/p>\u003Cp>\u003Cspan>Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.\u003C/span>\u003C/p>\u003Cp>\u003C/p>\u003Cp>\u003Cspan>Let’s build experiences people love—together.\u003C/span>\u003C/p>\u003C/div>\u003Cp>\u003C/p>\u003Cp>\u003Cb>The Opportunity\u003C/b>\u003C/p>\u003Cp>\u003C/p>\u003Cp>As a Senior Customer Success Manager at UserTesting, you’ll be a trusted advisor to our customers, helping them achieve their goals, maximize value from our platform, and grow their investment with us. This role is pivotal in strengthening customer relationships, driving adoption, and ensuring long-term success.\u003C/p>\u003Cp>\u003C/p>\u003Cp>\u003Cb>What You’ll Do\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Strategic Partnering:\u003C/b> Deeply understand customer objectives and align UserTesting solutions to their business outcomes. Lead proactive engagements such as QBRs, workshops, and Success Plans to ensure value realization.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Customer Adoption & Growth:\u003C/b> Promote platform adoption through tailored enablement, resources, and best practices. Identify opportunities to expand use cases across functions like marketing, design, CX, and digital.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Advocacy & Voice of the Customer:\u003C/b> Build trust to inspire advocacy, develop champions for case studies and references, and share customer insights internally to influence product roadmaps and strategies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Health & Retention:\u003C/b> Monitor customer health and engagement, proactively address challenges, and lead renewals with a focus on long-term satisfaction.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Collaboration:\u003C/b> Work closely with sales, product, and support teams as part of a cohesive account team, aligning on strategy and execution to deliver measurable impact.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003C/p>\u003Cp>\u003Cb>What We’re Looking For\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>5–7 years in Customer Success, Account Management, or a related SaaS role, with experience managing enterprise or large-scale accounts.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong understanding of SaaS, customer success strategies, and CX/UX practices.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Skilled communicator with excellent relationship-building, problem-solving, and project management abilities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven track record of driving adoption, retention, and revenue growth.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with customer success tools (e.g., Salesforce, Planhat) is a plus.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Thrives in a fast-paced, dynamic environment with a customer-first mindset.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003C/p>\u003Cp>\u003Cb>Don’t meet every single requirement but excited about the role?\u003C/b>\u003C/p>\u003Cp>\u003Cbr />We encourage you to apply! Research shows that some groups are less likely to apply unless they meet 100% of the criteria. You may be just the right candidate for this or other roles. We know diverse perspectives foster innovation, and we’re committed to building a team that reflects a variety of backgrounds, experiences, and skills.\u003C/p>\u003Cp>\u003C/p>\u003Cp>\u003Cb>Application Process\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Meet with a Recruiter\u003C/p>\u003C/li>\u003Cli>\u003Cp>Meet the Hiring Manager\u003C/p>\u003C/li>\u003Cli>\u003Cp>Participate in a Skill Interview and Stakeholder Interview\u003C/p>\u003C/li>\u003Cli>\u003Cp>Offer Stage\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003C/p>\u003Cp>\u003Cb>Accommodations\u003C/b>\u003C/p>\u003Cp>\u003C/p>\u003Cp>At UserTesting, we are committed to providing inclusive and accessible experiences for all candidates. We pride ourselves on building empathy and value diverse perspectives—key to creating exceptional experiences for everyone. If you require accommodations or have any requests about how we could tailor our interview process to better suit your needs, please contact us at \u003Cb>talentexperience@usertesting.com\u003C/b>. If you need to speak to someone, just let us know!\u003C/p>\u003Cp>\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">\u003Cspan>UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.\u003C/span>\u003C/p>","https://usertesting.wd12.myworkdayjobs.com/usertesting/job/Remote---UK-UTTL/Senior-Customer-Success-Manager_R-100881",{"id":109,"name":110,"urlSafeSlug":110,"logo":111},[503],{"city":18,"region":18,"country":504},"United Kingdom","2025-09-11T00:00:00Z","Candidates should have 5-7 years of experience in Customer Success, Account Management, or a related SaaS role, with a proven track record of managing enterprise or large-scale accounts. A strong understanding of SaaS, customer success strategies, and CX/UX practices is required, along with excellent relationship-building, problem-solving, and project management abilities. Familiarity with customer success tools like Salesforce or Planhat is a plus, and the candidate must thrive in a fast-paced, dynamic environment with a customer-first mindset.","The Senior Customer Success Manager will act as a trusted advisor to customers, helping them achieve their goals, maximize value from the UserTesting platform, and grow their investment. This involves deeply understanding customer objectives and aligning UserTesting solutions to their business outcomes, leading proactive engagements like QBRs and Success Plans, and promoting platform adoption through tailored enablement. The role also includes identifying opportunities for expansion, building trust to inspire advocacy, monitoring customer health, leading renewals, and collaborating with sales, product, and support teams to deliver measurable impact.",{"employment":509,"compensation":511,"experience":512,"visaSponsorship":515,"location":516,"skills":517,"industries":528},{"type":510},{"id":150,"name":151,"description":267},{"minAnnualSalary":18,"maxAnnualSalary":18,"currency":18,"details":18},{"experienceLevels":513},[514],{"id":218,"name":219,"description":272},{"type":62},{"type":62},[323,518,519,520,521,522,523,524,525,526,527],"Relationship Management","Adoption","Value Realization","QBRs","Success Plans","Enablement","Best Practices","Product Roadmaps","Customer Health Monitoring","Customer Engagement",[529,530,531,532],{"id":171,"name":234},{"id":171,"name":174},{"id":171,"name":230},{"id":171,"name":176},{"id":534,"title":535,"alternativeTitles":536,"slug":552,"jobPostId":534,"description":553,"isReformated":50,"applyUrl":554,"company":110,"companyOption":555,"locations":556,"listingDate":558,"listingSite":143,"isRemote":14,"requirements":559,"responsibilities":560,"status":146,"expiryDate":18,"isGoogleIndexed":50,"summary":561},"a0d89e8a-41f7-4622-9b04-8354f3105630","Senior Software Engineer I",[537,538,539,540,541,542,543,544,545,546,547,548,549,550,551],"Senior Typescript Node.js Engineer","Lead Distributed Systems Developer","Senior Microservices Architect","Principal Backend Engineer (Node.js, Kafka)","Senior Full Stack Engineer (React, GraphQL)","Senior Cloud Solutions Developer","Senior Software Architect (Scalability)","Lead Reactive Systems Engineer","Senior Backend Developer (gRPC, MongoDB)","Senior Software Engineer (Typescript, Node.js)","Senior Engineer, Distributed Systems","Senior Software Developer (Microservices, Serverless)","Lead Engineer, Scalable Architectures","Senior Software Engineer (Node.js, Kafka, React)","Principal Engineer, Cloud Native","senior-software-engineer-i-a0d89e8a-41f7-4622-9b04-8354f3105630","Employment Type: Full time\n\n\u003Cdiv>\u003Cp>\u003Cspan>We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.\u003C/span>\u003C/p>\u003Cp>\u003C/p>\u003Cp>\u003Cspan>We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.\u003C/span>\u003C/p>\u003Cp>\u003C/p>\u003Cp>\u003Cspan>Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.\u003C/span>\u003C/p>\u003Cp>\u003C/p>\u003Cp>\u003Cspan>Let’s build experiences people love—together.\u003C/span>\u003C/p>\u003C/div>\u003Ch3>\u003C/h3>\u003Cp>\u003C/p>\u003Cp>\u003Cspan>At UserTesting, we’re on a mission to make the world a more human place by building products that empower companies to deeply understand their customers. As part of our global Engineering Team, you’ll contribute to enhancing our innovative SaaS platform, helping shape the future of the Human Insights industry.\u003C/span>\u003C/p>\u003Cp>\u003Cspan>We’re a company that values your personal and professional growth just as much as the impact you’ll make. Our team is supportive, inclusive, and committed to fostering a sense of belonging. We leverage scaled agile practices to ensure transparency, alignment, and continuous improvement across our teams. \u003C/span>\u003C/p>\u003Ch3>\u003Cspan>Your Role:\u003C/span>\u003C/h3>\u003Cp>\u003Cspan>As a Senior Software Engineer, you’ll play a critical role in designing and building scalable, reliable systems. You’ll collaborate closely with a diverse team to create software solutions that are impactful, efficient, and forward-thinking. This role also requires the interpersonal skills to communicate, mentor and learn effectively, and contribute meaningfully to our technical evolution.\u003C/span>\u003C/p>\u003Cp>\u003Cbr /> \u003C/p>\u003Ch2>\u003Cspan>Duties/Responsibilities:\u003C/span>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Daily analyzing and designing reliable & scalable Engineering solutions.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Collaborating and guiding the team to bring solid software to production.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Providing technical context and finding key points to boost the best decisions.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Bringing fresh views on Frontend, Backend and Software strategies.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Communicating and documenting solutions, so they can optimally go through building phases.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Design scalable & maintainable solutions to absorb the significant usage growth we are facing.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Being an active player while building our software, able to take and/or clarify the most difficult aspects.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Enforcing best practices, advocating for clean code and helping others succeed through Engineering review processes.\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003C/p>\u003Ch2>\u003Cb>Required Skills/Abilities:\u003C/b>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>You have strong technical skills and solid conceptual foundations.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Experience with Typescript, Node.js, gRPC, Kafka, Mongo DB, React, GraphQL, CSS.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>You love Distributed Software, Cloud solutions, Microservices & Serverless Architectures.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>You are committed to building highly reliable & scalable systems.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>You are eager to learn, screen those learnings and apply the best suited for a bounded context.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>You have experience in discussing, spiking & benchmarking Engineering solutions.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>You speak fluent English.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Familiarity with Reactive & Domain Driven Architectures.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Demonstrates values which are important to us: teamwork, proactive attitude, accountability, ownership, continuous learning and growth, transparency, empathy, inclusivity.\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003C/p>\u003Cp>\u003Cb>Education and Experience:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Ci>Bachelor’s degree in computer science or equivalent.\u003C/i>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Ci>At least seven (7) years related experience required.\u003C/i>\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">\u003Cspan>UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.\u003C/span>\u003C/p>","https://usertesting.wd12.myworkdayjobs.com/usertesting/job/Remote---UK-UTL/Senior-Software-Engineer-I_R-100890",{"id":109,"name":110,"urlSafeSlug":110,"logo":111},[557],{"city":18,"region":18,"country":504},"2025-09-16T00:00:00Z","Candidates must possess a Bachelor's degree in computer science or an equivalent qualification, coupled with at least seven years of relevant professional experience. Essential technical skills include proficiency in Typescript, Node.js, gRPC, Kafka, Mongo DB, React, GraphQL, and CSS. Experience with Distributed Software, Cloud solutions, Microservices, and Serverless Architectures is crucial, as is a commitment to building highly reliable and scalable systems. Familiarity with Reactive and Domain Driven Architectures is also required, along with fluent English communication skills and a demonstrated understanding of teamwork, proactive attitude, accountability, ownership, continuous learning and growth, transparency, empathy, and inclusivity.","The Senior Software Engineer will be responsible for analyzing and designing reliable and scalable engineering solutions on a daily basis. They will collaborate with and guide the team to successfully bring software to production, providing technical context and identifying key points to drive optimal decision-making. This role involves contributing fresh perspectives on Frontend, Backend, and overall Software strategies, as well as communicating and documenting solutions to facilitate efficient building phases. The engineer will design scalable and maintainable solutions to accommodate significant usage growth, actively participate in software development, and take ownership of challenging aspects. Additionally, they will enforce best practices, advocate for clean code, and support team success through engineering review processes.",{"employment":562,"compensation":564,"experience":565,"visaSponsorship":568,"location":569,"skills":570,"industries":578},{"type":563},{"id":150,"name":151,"description":267},{"minAnnualSalary":18,"maxAnnualSalary":18,"currency":18,"details":18},{"experienceLevels":566},[567],{"id":218,"name":219,"description":272},{"type":62},{"type":62},[571,572,573,574,575,576,577],"SaaS platform development","Scalable systems design","Reliable systems design","Software solutions development","Agile practices","Mentoring","Technical communication",[579,581],{"id":171,"name":580},"Human Insights",{"id":171,"name":176},{"id":583,"title":584,"alternativeTitles":585,"slug":601,"jobPostId":583,"description":602,"isReformated":50,"applyUrl":603,"company":110,"companyOption":604,"locations":605,"listingDate":607,"listingSite":143,"isRemote":14,"requirements":608,"responsibilities":609,"status":146,"expiryDate":18,"isGoogleIndexed":50,"summary":610},"f0bcd3b2-e6c8-427c-80cf-c7ae869c6aac","Enterprise Account Exeuctive",[586,587,588,589,590,591,592,593,594,595,596,597,598,599,600],"Enterprise SaaS Sales Director","Senior Enterprise Account Manager","Strategic Account Executive (Enterprise)","Enterprise Business Development Manager (SaaS)","Global Enterprise Account Executive","Enterprise Sales Leader (MarTech/CX)","Head of Enterprise Sales (Germany)","Enterprise Solutions Sales Executive","Key Account Director (Enterprise)","Enterprise Client Executive","Major Accounts Executive (SaaS)","Enterprise Sales Specialist","Senior New Business Hunter (Enterprise)","Enterprise Relationship Manager (Sales)","Enterprise Account Director","enterprise-account-exeuctive-f0bcd3b2-e6c8-427c-80cf-c7ae869c6aac","Employment Type: Full time\n\n\u003Cdiv>\u003Cp>\u003Cspan>We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.\u003C/span>\u003C/p>\u003Cp>\u003C/p>\u003Cp>\u003Cspan>We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.\u003C/span>\u003C/p>\u003Cp>\u003C/p>\u003Cp>\u003Cspan>Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.\u003C/span>\u003C/p>\u003Cp>\u003C/p>\u003Cp>\u003Cspan>Let’s build experiences people love—together.\u003C/span>\u003C/p>\u003C/div>\u003Ch2>\u003C/h2>\u003Cp>\u003Cb>About the Role\u003C/b>\u003C/p>\u003Cp>We are looking for an accomplished Enterprise Account Executive to drive growth within the German market. This is a high-impact role responsible for building and expanding relationships with large enterprise customers. The ideal candidate has a proven track record in SaaS enterprise sales, managing complex cycles with senior stakeholders, and closing multi-million-pound agreements.\u003C/p>\u003Cp>\u003C/p>\u003Cp>Success in this role will require a balance of prospecting new business acquisition long-term account development — from winning strategic logos to growing and retaining key enterprise relationships. Familiarity with structured sales methodologies such as MEDDPICC, and experience in MarTech or Customer Experience (CX) technology, are strong advantages.\u003C/p>\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>\u003Cp>\u003C/p>\u003Cp>\u003Cb>Key Responsibilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Identify, engage, and close opportunities with enterprise customers across Germany.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own and grow a portfolio of large, strategic accounts, ensuring renewals and expansions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead and manage complex sales cycles (typically 6–9 months), navigating multi-stakeholder, high-value deals.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Negotiate and structure strategic agreements, including multi-year and Enterprise License Agreements (ELAs).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build and maintain trusted relationships with senior decision-makers, positioning the company as a long-term strategic partner.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate with cross-functional teams (Customer Success, Marketing, Product) to deliver best-in-class solutions and customer experiences.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Consistently meet or exceed quarterly and annual revenue targets.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Apply proven sales methodologies (e.g., MEDDPICC) to drive predictable and repeatable results.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003C/h2>\u003Ch2>\u003C/h2>\u003Cp>\u003C/p>\u003Cp>\u003Cb>Requirements\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>5–10+ years of SaaS enterprise sales experience with a strong track record of quota attainment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated success with both acquiring new enterprise customers and managing/expanding large accounts (10,000+ employees).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience closing complex, high-value enterprise deals and managing multi-million-pound books of business.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with structured sales methodologies (ideally MEDDPICC).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Background in MarTech or CX solutions is a strong plus.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent business acumen, strategic thinking, and negotiation skills.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Customer-first mindset, with the patience and persistence to navigate long sales cycles.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Entrepreneurial, self-starter attitude and ability to thrive in a fast-paced environment.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003C/p>\u003Cp>\u003Cb>Application Process\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Ch2>Meet with a Recruiter\u003C/h2>\u003C/li>\u003Cli>\u003Cp>Meet the Hiring Manager\u003C/p>\u003C/li>\u003Cli>\u003Cp>Participate in a Skills Interview and Stakeholder Interview\u003C/p>\u003C/li>\u003Cli>\u003Cp>Offer stage\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003C/p>\u003Cp>\u003C/p>\u003Cp>\u003Cb>Accommodations\u003C/b>\u003Cbr />At UserTesting, we’re committed to providing inclusive and accessible experiences for candidates. If you require any accommodations or have specific requests to tailor the interview process to your needs, please contact us at \u003Cb>talentexperience@usertesting.com\u003C/b>.\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">\u003Cspan>UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.\u003C/span>\u003C/p>","https://usertesting.wd12.myworkdayjobs.com/usertesting/job/Remote---Germany/Enterprise-Account-Exeuctive_R-100909",{"id":109,"name":110,"urlSafeSlug":110,"logo":111},[606],{"city":18,"region":18,"country":362},"2025-09-18T00:00:00Z","Candidates must have 5-10+ years of SaaS enterprise sales experience with a proven track record of quota attainment, including success in acquiring new enterprise customers and managing/expanding large accounts (10,000+ employees). Experience closing complex, high-value enterprise deals and managing multi-million-pound books of business is required, along with familiarity with structured sales methodologies like MEDDPICC. A background in MarTech or CX solutions is a strong plus, as are excellent business acumen, strategic thinking, negotiation skills, a customer-first mindset, patience, persistence, and an entrepreneurial, self-starter attitude suitable for a fast-paced environment.","The Enterprise Account Executive will drive growth within the German market by identifying, engaging, and closing opportunities with enterprise customers. This role involves owning and growing a portfolio of large, strategic accounts, ensuring renewals and expansions. Responsibilities include leading and managing complex sales cycles (6-9 months), navigating multi-stakeholder, high-value deals, and negotiating/structuring strategic agreements. The executive will build trusted relationships with senior decision-makers, collaborate with cross-functional teams to deliver solutions, and consistently meet or exceed quarterly and annual revenue targets, applying proven sales methodologies.",{"employment":611,"compensation":613,"experience":615,"visaSponsorship":618,"location":619,"skills":620,"industries":630},{"type":612},{"id":150,"name":151,"description":267},{"minAnnualSalary":18,"maxAnnualSalary":18,"currency":18,"details":614},"multi-million-pound agreements",{"experienceLevels":616},[617],{"id":274,"name":275,"description":276},{"type":62},{"type":62},[621,622,623,624,625,626,627,628,629],"SaaS enterprise sales","Account management","Sales methodologies","MEDDPICC","MarTech","Customer Experience (CX)","Prospecting","Negotiation","Relationship building",[631,632,634],{"id":171,"name":234},{"id":171,"name":633},"Customer Experience Technology",{"id":171,"name":625},["Reactive",636],{"$ssite-config":637},{"env":638,"name":639,"url":640},"production","nuxt-app","https://jobo.world",["Set"],["ShallowReactive",643],{"company-UserTesting":-1,"company-jobs-1b9c6168-e08a-4d5c-909f-7ec8a95e2a97-carousel":-1},"/company/UserTesting",{}]