Associate, Commercial Manager at S&P Global

Pasig, Metro Manila, Philippines

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Commodities, Financial ServicesIndustries

Requirements

Bachelor’s degree in any field
Strong interpersonal and communication skills, with proficiency in Japanese (N3 or higher) and business-level English
Strong organizational skills and ability to prioritize
Integrity, honesty, positive attitude, strong attention to detail, and a desire to learn independently
Client centric, results driven, and able to adapt to an enterprise mindset
Willing to work APAC hours and in Pasig City (Anchor flex Setup being implemented until further notice)
Excellent interpersonal, written, and oral communication skills
Ability to determine solutions for customers and get the “big-picture” view of the client from a client relations standpoint
Effective time and task management skills
Significant previous experience in a client-facing role and high proficiency in Microsoft Excel (preferred)
Strong background in Sales, Business Development, and Client Relations (preferred)

Responsibilities

Proactive outreach to contact clients and discuss current services, client needs, complementing products, and required service follow-up
Retention activities including 30, mid-point, and renewal touch points documented in SFDC
Introduce and position new product packages specifically designed for Primary Accounts
Manage incoming calls and e-mails for assigned accounts via Customer Care and the Commodity Insights website
Set-up and provide training as needed in coordination with sales specialists and support team
Contact all newly added contract users to introduce them to the products
Discover and diagnose possible up-sell / cross-sell opportunities
Assist with product demos and meeting scheduling for assigned accounts as collaborative opportunities arise
Develop and execute strategic plans to meet or exceed sales targets
Work across Commodity Insights organization to resolve any client issues in a timely manner
Document all client interactions in SFDC
Complete other assignments as required and/or assigned

Skills

Salesforce

Client Retention

Customer Outreach

User Training

Upselling

Cross-selling

Product Demos

Account Management

Sales Planning

CRM

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters

1917Year Founded

IPOCompany Stage

Data & Analytics, Financial ServicesIndustries

10,001+Employees