Customer Success Lead, Strategic Accounts
Notable$115,000 - $140,000/year
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare Technology, Financial Services, AIIndustries
Requirements
Candidates should possess a Bachelor's degree and demonstrate a minimum of 5 years of experience in client success, preferably within the healthcare technology or SaaS industry. Strong communication, interpersonal, and relationship-building skills are essential, along with the ability to work collaboratively with cross-functional teams and clients.
Responsibilities
The Client Success Executive will be responsible for managing and nurturing client relationships, understanding their needs, and driving adoption of Arine’s platform. They will engage cross-functionally with clients and internal teams, facilitating clinical interventions, and contributing to the growth and evolution of the client success team while ultimately saving patient lives and enabling improved health outcomes.
Skills
Client Engagement
Cross-functional Collaboration
Team Support
Data Science
Machine Learning
AI
Clinical Expertise
Medication Management
Healthcare Technology
Arine
Optimizes medication management for patients
About Arine
Arine focuses on improving medication management to enhance patient outcomes and lower healthcare costs, particularly for older adults and those with complex health needs. The platform uses data-driven analytics to provide personalized medication therapy management, ensuring that medications are tailored to each patient's health profile. Arine's clients include healthcare providers and insurance companies, who use the platform to improve care quality and patient satisfaction metrics. The company operates on a subscription model, offering tools for comprehensive medication management and optimization. By ensuring patients receive the correct medications, Arine aims to improve health outcomes and increase the efficiency of healthcare systems.
San Francisco, CaliforniaHeadquarters
2017Year Founded
$28.7MTotal Funding
DEBTCompany Stage
Data & Analytics, HealthcareIndustries
51-200Employees
Benefits
Remote Work Options
Professional Development Budget
Risks
Increased competition from emerging AI-driven healthcare startups.
Regulatory scrutiny on AI applications in healthcare is intensifying.
Data privacy concerns could damage Arine's reputation.
Differentiation
Arine uses data-driven analytics for personalized medication therapy management.
The company partners with healthcare providers to improve CAHPS and Star ratings.
Arine's platform targets older adults with complex medication regimens.
Upsides
Arine ranked 236 on the 2024 Inc. 5000 list for growth.
Partnerships with Priority Health enhance Arine's value-based care offerings.
Rising demand for personalized medicine supports Arine's approach.
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