B2B Customer Support Representative
Keeper SecurityFull Time
Entry Level & New Grad, Junior (1 to 2 years)
Candidates should have at least 4 years of relevant sales experience, ideally at a B2B startup, with a proven ability to operate in a fast-paced environment and adapt to dynamic targets. A strong understanding of the sales process, excellent verbal and written communication skills, business acumen with a problem-solving attitude, and experience in identifying customer pain points are essential. Experience in FinTech or the payments space is a plus.
The Account Executive will create detailed business plans to reach sales goals and quotas, manage the entire sales cycle from finding potential clients to securing deals, and unearth new sales opportunities through networking. They will also work collaboratively with prospects to ensure mutual fit, identify potential customers and set approach strategies, resolve issues and handle complaints, negotiate contracts, and gather feedback to suggest improvements in customer engagement.
Digital payment platform for businesses
Checkbook.io provides a digital payment platform that aims to replace traditional paper checks and costly online transactions. The service allows businesses to send and receive payments instantly through email or phone numbers, eliminating the need for physical checks and postage. Users can make mass payments by uploading CSV files, and the platform integrates with popular accounting software like Sage-Intacct, AccountingSeed, Quickbooks, and Moneypod. One of the key features is that recipients do not need to have a Checkbook account, which simplifies the process for everyone involved. Additionally, Checkbook.io offers live payment tracking through an integrated accounting dashboard, providing transparency and control over transactions. The company charges less than $1 per transaction, making it a more affordable option compared to its competitors. The goal of Checkbook.io is to provide businesses with an efficient and cost-effective payment solution.