B2B Customer Support Representative
Keeper SecuritySalary not specified
Full Time
Entry Level & New Grad, Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Biotechnology, SaaSIndustries
Requirements
Candidates should have a minimum of 2 years of business-to-business (B2B) outside sales experience, a valid driver's license, and auto insurance. The ability to work independently and as part of a team is essential, along with a hunter mentality for self-sourcing leads through prospecting, cold-calling, and networking. Alignment with the company's four core values and being a good human are also required.
Responsibilities
The Account Executive will develop and maintain relationships with small to medium-sized business owners, and collaborate with internal departments like Customer Service and IT to onboard new clients. Responsibilities include managing sales pipelines in Salesforce, preparing presentations and proposals, and closing sales of payment processing and SaaS services to meet targets.
Skills
Salesforce
Sales
Business Development
Client Relationship Management
Presentation Skills
Proposal Writing
Payment Processing
SaaS
Xplor
Provides software and payment solutions for businesses
About Xplor
Xplor Technologies offers software and payment solutions designed to help small to medium-sized businesses grow by managing digital marketing, loyalty programs, and appointment scheduling. Their products operate on a subscription model for software and transaction fees for payment processing, allowing businesses to streamline operations and enhance customer engagement. Xplor stands out by promoting an inclusive culture and continuously improving its offerings with advanced features like Xplor Pay Mobile and Service Autopilot. The company's goal is to empower businesses to effectively engage with customers and drive growth through accessible technology.
None, NoneHeadquarters
2022Year Founded
DEBTCompany Stage
Consumer Software, Enterprise Software, FintechIndustries
1,001-5,000Employees
Benefits
Remote Work Options
Risks
Increased competition from Square and Stripe may impact Xplor's market share.
Economic instability in Australia and New Zealand could affect Xplor Gym's adoption.
Regulatory scrutiny on PayFac as a Service may delay its implementation.
Differentiation
Xplor integrates SaaS solutions with embedded payments for everyday life businesses.
The company offers AI-driven tools like Service Autopilot for innovative service delivery.
Xplor's PFaaS optimizes payment systems, unlocking new revenue streams for SaaS companies.
Upsides
Xplor Gym's launch in Australia and New Zealand expands its fitness market presence.
Justin Beck's appointment is set to drive global growth in home services.
Generative AI integration can enhance Xplor's offerings, adding value for clients.
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