Technical Success Manager at Tavus

San Francisco, California, United States

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$125,000 – $175,000Compensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

YesVisa

Artificial Intelligence, SoftwareIndustries

Requirements

The ideal candidate possesses a solid technical background, a growth-obsessed mindset, and the ability to balance hands-on technical guidance with executive-level strategic planning. Strong strategic account management skills are essential for juggling multiple enterprise relationships, quarterly reviews, and expansion initiatives. The candidate must be hyper-organized with dialed-in systems and processes to manage multiple enterprise accounts effectively. Business acumen combined with technical depth is required to translate complex technical implementations into business value propositions for C-level stakeholders.

Responsibilities

The Technical Success Manager will act as a growth catalyst for enterprise customers, transforming initial implementations into impactful solutions. This role involves facilitating high-stakes conversations with engineering teams and C-level executives, proactively identifying expansion opportunities, and leading quarterly business reviews to showcase success stories. The Technical Success Manager will architect growth strategies to unlock new revenue streams, guide customers through complex implementations and API integrations, and champion technical excellence. They will also serve as the voice of the customer to Product and Engineering teams, providing feedback to shape the product roadmap, create growth playbooks, and own enterprise enablement by helping large-scale teams understand best practices for integrating, scaling, and maximizing their Tavus implementations.

Skills

Technical Problem-Solving

Strategic Thinking

Customer Success

Communication

Business Impact

Avatar Technology

Tavus

AI-driven video personalization platform for marketing

About Tavus

Tavus offers a video personalization platform that uses artificial intelligence to create customized videos for each customer. The platform takes a single recorded video and generates numerous versions, each tailored with unique voice variables to enhance customer loyalty and encourage repeat purchases. It caters to businesses of all sizes, recognizing the growing need for personalized content in digital marketing. Tavus stands out by enabling the auto-generation of hundreds or even millions of personalized videos, allowing businesses to scale their marketing efforts while maintaining quality interactions. The company likely operates on a subscription or usage-based pricing model, providing various plans to suit different needs. The main goal of Tavus is to help businesses build personal connections with their audience at scale, allowing them to focus on creativity and strategic initiatives.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$23.4MTotal Funding

SERIES_ACompany Stage

Consumer Software, AI & Machine LearningIndustries

11-50Employees