Mid-Market Account Executive
RogoSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Software Development, Biotechnology, SaaSIndustries
Requirements
Candidates should have professional sales or customer service experience in the mid-market space (0-100 employees) and a consistent track record of hitting and exceeding quotas for new and expansion business. Strong multitasking, organizational, written, and verbal communication skills are essential, along with the ability to conduct discovery calls, position proposals, negotiate terms, and close deals. Proficiency with CRM software like Outreach, Salesforce, and LinkedIn SalesNavigator is preferred.
Responsibilities
The Account Manager will close net new revenue through customer expansion and cross-selling, execute successful contract renewals, and drive quality pipeline growth. They will understand customer use cases to optimize Retool usage, deliver optimal forecasts by running strategic sales processes, and evaluate usage trends to provide strategic recommendations during account reviews. Responsibilities also include identifying and managing risk areas, committing to issue resolution, and managing customer expectations with clear communication and follow-ups.
Skills
Account Management
Customer Relationship Management
Sales
Cross-selling
Upselling
Customer Service
Revenue Growth
Client Relations
Retool
Simplifies development of internal business tools
About Retool
Retool helps businesses create internal tools quickly and easily, targeting developers and IT teams. Users can build applications by connecting to various databases and APIs using a drag-and-drop interface, which reduces the need for extensive coding. The platform manages data fetching and user interface concerns, allowing developers to focus on customization. Retool operates on a subscription model and aims to streamline operations and improve productivity for businesses.
San Francisco, CaliforniaHeadquarters
2017Year Founded
$160.6MTotal Funding
SERIES_CCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
201-500Employees
Benefits
Competitive healthcare, dental and vision benefits.
Breakfast, lunch and dinner at our San Francisco and New York offices.
$1,200 annual stipend for anything learning-related (books, conferences, classes, etc.).
$1,000 work-from-home-setup stipend.
Take the time you need to recharge!
Family planning support and paid parental leave.
Enrollment and matching up to an effective rate of 4%.
Mental health and wellness benefits
Risks
Increased competition from other low-code platforms may erode market share.
Expansion into external apps could introduce security vulnerabilities.
Dependence on third-party APIs poses risks if services change or fail.
Differentiation
Retool enables rapid internal tool development with a drag-and-drop interface.
It supports integration with various databases and APIs, enhancing flexibility.
Retool's platform is accessible to users with limited programming skills.
Upsides
Retool's expansion to external apps broadens its market reach.
Partnership with OpenAI enhances AI capabilities in business applications.
Growing demand for low-code platforms boosts Retool's market potential.
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