Workday

Backend Technical Lead - Customer Experience

United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Customer Experience, Software EngineeringIndustries

Job Description

Location Type: Remote Employment Type: Full-Time

Position Overview

Join Wordly's fast-growing global team! In this backend-focused role within Wordly’s Customer Experience engineering group, you will lead the development of new product features across the entire development lifecycle. For a given set of product requirements, you will drive technical decisions that will produce a robust, scalable software solution that meets the needs of our users while working within the bounds of Wordly’s existing system architecture. You will scope out the work required to execute your vision and break it down into smaller technical tasks that can be delegated to your team. As someone who leads by example, you will be working side-by-side with them: writing code, solving problems, and assisting team members, ensuring that everyone stays collectively focused on shipping out the feature.

Beyond achieving product goals, you care about your colleagues and provide constant, technical mentorship that facilitates their continued professional development. You ensure that engineering processes are being followed and are an active participant in helping create new processes and updating existing processes as the organization continues to evolve.

Individually, through years of experience, you consider yourself a craftsperson. You take a lot of pride in the code that you write and in how you architect your solutions. You always strive for clean, maintainable, well-tested code. To achieve your goals, you effectively employ an arsenal of proven design patterns that you’ve picked up over the years. You are just as comfortable working within a complex, interconnected system as you are working within the most basic of functions.

Responsibilities

  • Collaborate with product managers, engineering managers, designers, and other stakeholders to gain a complete understanding of the products/features that you will be assigned to build.
  • Architect comprehensive software solutions from a set of product requirements.
  • Break down complex engineering projects into...

Minimum Qualifications

  • 7+ years of hands-on experience in architecting, implementing, and delivering software engineering solutions from a set of product requirements.
  • 2+ years of experience in leading the development of product features either as a senior engineer or technical lead.
  • Advanced to expert-level knowledge of the Java and/or Kotlin programming languages.
  • Extensive experience working within a microservice-based system architecture that is hosted on a cloud platform.
  • Experience working with inversion-of-control frameworks such as Micronaut, Spring Boot, etc.
  • Experience working in distributed and multi-threaded environments with a solid understanding of concurrency principles, patterns, and best practices.
  • Significant experience in designing APIs.
  • Familiarity with distributed messaging brokers and/or event streaming platforms such as RabbitMQ, ZeroMQ, Kafka, etc.
  • Experience working with CI/CD pipelines (e.g., Jenkins, GitLab, Travis CI, etc.) and container orchestration platforms (e.g., Kubernetes).
  • Experienced in mentoring junior colleagues with respect to their technical skills.
  • Self-motivated and able to work independently with minimal supervision. Can take initiative and make informed decisions as needed.
  • Strong problem-solving skills. Can devise creative solutions and workarounds when problems arise.
  • Comfortable working with a fully remote team.

Desired Qualifications

In addition to the minimum qualifications, the ideal candidate meets some or all of the following desired qualifications:

  • Experience in processing real-time media streams, especially audio streams.
  • Solid understanding of various digital audio concepts (e.g., encoding/decoding, sample rates, FFTs, compression, filtering, etc.).
  • Extensive experience working with MongoDB and Redis.
  • Experience working with the Google Cloud Platform.
  • Good familiarity with the JavaScript and/or TypeScript languages.
  • B.S. degree in Computer Science or equivalent from an accredited institution.

Skills

Backend Development
Software Architecture
Scalable Software Solutions
System Architecture
Technical Leadership
Code Mentorship
Clean Code
Maintainable Code
Test-Driven Development
Design Patterns

Workday

Cloud applications for finance and HR management

About Workday

Workday provides enterprise cloud applications that focus on finance and human resources for medium to large-sized businesses across various industries. Its main products include Workday Human Capital Management, Workday Financial Management, Workday Adaptive Planning, and Workday Student, which help organizations manage their workforce and streamline financial operations. The software operates on a subscription model, allowing clients to pay a recurring fee based on the number of users and specific modules needed. This model supports continuous updates and improvements to the software. Workday stands out from competitors due to its strong emphasis on customer satisfaction and employee engagement, offering tools like Workday Peakon Employee Voice to enhance workforce experience. The company's goal is to provide essential tools that improve operational efficiency and support businesses in managing their human resources and financial operations effectively.

Pleasanton, CaliforniaHeadquarters
2005Year Founded
$209.4MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Flexible Work Hours
Hybrid Work Options
Performance Bonus
Stock Options
Professional Development Budget
Conference Attendance Budget

Risks

Emerging HR tech startups like Buk could challenge Workday's market share.
Dependency on third-party platforms like Udemy may complicate service delivery.
Strategic shifts under new leadership could disrupt existing customer relationships.

Differentiation

Workday is a leader in cloud-based HCM and ERP solutions for large enterprises.
The company offers a subscription model ensuring steady revenue and continuous software updates.
Workday's focus on employee engagement tools like Peakon sets it apart in the market.

Upsides

Increased demand for cloud HCM solutions boosts Workday's market potential.
AI-driven analytics enhance Workday's financial management offerings with predictive insights.
Workday's partner ecosystem expansion, like with MetLife, opens new customer opportunities.

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