Technical Account Manager

United States

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$180,000 – $250,000Compensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Computing, Developer Tools, Artificial Intelligence, SaaSIndustries

Requirements

Candidates should possess high integrity, humility, and an insatiable drive to learn. A background as a customer-obsessed technical builder is ideal, with the ability to serve as a strategic technical advisor for enterprise accounts. Experience in building and defining technical account management functions, refining playbooks, processes, and best practices is also required.

Responsibilities

The Strategic Technical Account Manager will act as the primary technical advisor for enterprise accounts, building trusted relationships with technical leaders and their teams. Responsibilities include conducting strategic technical and business reviews, articulating the business value of technical solutions, guiding customers on integrations, and serving as the customer's internal champion to influence the product roadmap. The role also involves developing and sharing best practices through documentation.

Skills

Technical Account Management

Cloud Platforms

Developer Relations

Customer Success

Full-Stack Development

SaaS

Observability

Infrastructure Management

Communication

Problem-Solving

Render

Cloud infrastructure for application deployment

About Render

Render simplifies the deployment and management of applications for developers and businesses through its cloud infrastructure platform. Users can deploy their code with just a few clicks using an "infrastructure as code" approach, which allows for easier automation and scaling of applications. The platform supports various programming languages and frameworks, making it versatile for different development needs. Render differentiates itself from competitors like AWS and Salesforce by offering a user-friendly experience and a freemium business model, where users can start for free and upgrade to paid plans for advanced features and better performance. The company's goal is to provide an efficient and accessible solution for application deployment, helping developers and businesses scale their operations effectively.

San Francisco, CaliforniaHeadquarters

2018Year Founded

$74.7MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

51-200Employees

Benefits

4 weeks of paid vacation

12 sick days

Parental leave

Medical coverage

Mental health support

401k

Long-term disability & life insurance

Continuous learning benefits

Risks

Increased competition from platforms like DigitalOcean's App Platform threatens Render's market share.

Rapid technological advancements may outpace Render's integration capabilities, risking competitive edge.

Economic downturns could impact Render's ability to secure necessary funding for growth.

Differentiation

Render offers a zero devops cloud platform, reducing operational overhead for developers.

The platform supports multiple frameworks, including JavaScript, Express, and Next.js.

Render's infrastructure as code approach simplifies automation and scaling for users.

Upsides

Render raised $50M in Series B funding, enhancing its development and market presence.

Growing interest in multi-cloud strategies aligns with Render's flexible deployment options.

Rising adoption of Infrastructure as Code tools supports Render's platform approach.

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