Technical Account Manager

Phoenix, Arizona, United States

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$120,000 – $160,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

InternshipJob Type

UnknownVisa

Information Technology, SoftwareIndustries

Requirements

Candidates should possess a Bachelor's degree in a related field such as Computer Science, Engineering, or a related technical discipline, and demonstrate at least 5 years of experience in a technical account management or customer success role, with a strong understanding of SaaS platforms and enterprise IT environments. Experience with data integration, cloud technologies, and industrial digitalization is highly desirable.

Responsibilities

As a Technical Account Manager, you will serve as a technical advisor for top-tier customers, collaborating closely with the Account Team and Solution Architects to ensure repeatable and scalable architecture across the enterprise. You will also work with central customer IT, driving successful expansions and renewals, and contributing to value roadmaps across business divisions, supporting the Service team, and catalyzing end-user interaction and feedback to Product Management.

Skills

SaaS platforms

Enterprise IT environments

Data integration

Cloud technologies

Industrial digitalization

Cognite

Industrial data management for asset-heavy industries

About Cognite

Cognite specializes in managing industrial data and facilitating digital transformation for asset-heavy industries like oil and gas, power and utilities, and manufacturing. Its main product, Cognite Data Fusion, integrates and organizes data from various sources, making it easier for businesses to analyze and utilize this information effectively. This process, known as data contextualization, enhances the relevance of data for better decision-making. Cognite operates on a software-as-a-service (SaaS) model, allowing clients to subscribe to its software, which provides a consistent revenue stream and access to ongoing updates. Additionally, Cognite offers consulting services to assist clients in optimizing their use of the software. The company's goal is to help industries improve their operations through better data management and digital solutions.

Bærum, NorwayHeadquarters

2016Year Founded

$219.2MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Industrial & Manufacturing, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Competitive Compensation + 401(k) with employer matching

Health, Dental, Vision & Disability Coverages with premiums fully covered for employees and all dependents

Unlimited PTO + flexibility to enjoy it

Paid Parental Leave Program

Learning & Development Stipends

Global Mobility & Exchange Program

Company Paid Friday Lunch via DoorDash + Fully Stocked Fridges in the offices

Risks

Emerging industrial AI startups pose a threat to Cognite's market share.

Geopolitical tensions could disrupt operations in key regions like the Middle East.

Reliance on cloud providers introduces risks related to data security and outages.

Differentiation

Cognite Data Fusion integrates and contextualizes data for asset-heavy industries.

Cognite offers a subscription-based SaaS model, ensuring continuous software updates.

Cognite's solutions enhance safety, sustainability, and efficiency in industrial operations.

Upsides

Cognite's partnership with Google Cloud enhances scalability and security for data management.

The launch of Cognite Embedded opens new innovation avenues for industrial software builders.

Cognite's joint venture with Saudi Aramco expands its influence in the MENA region.

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