Strategic Account Manager
ZipSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Technology, Software as a Service, Professional Services SoftwareIndustries
Requirements
The Strategic Account Manager requires 5+ years of enterprise/strategic account management experience, preferably within the SaaS or technology sector, and 3+ years of experience supporting the professional services segment, particularly the legal and accounting market segments. Candidates should possess the ability to develop and execute effective account growth strategies, demonstrating a deep understanding of sales cycles for complex enterprise solutions, along with a strong commitment to understanding and addressing customer needs to drive business outcomes and foster long-term partnerships. Furthermore, they need to have a proven track record of achieving revenue growth and experience successfully managing up, with a strong record of influencing and aligning with senior leadership, as well as excellent communication, organizational, and presentation skills.
Responsibilities
As the Strategic Account Manager, responsibilities include developing and implementing effective account management strategies to achieve corporate revenue objectives, directly managing and nurturing a named account list, leading quarterly business reviews with executive-level decision makers, cultivating deep relationships with key strategic accounts, identifying and capitalizing on upsell and cross-sell opportunities, driving revenue growth within the book of business, working closely with the customer success team to ensure customer retention and satisfaction, staying informed of industry trends and competitor activities, working with Marketing, Product, and Customer Success teams to align messaging and product fit, regularly tracking and reporting on key account management metrics, and utilizing data-driven insights to optimize strategies. Additionally, the role involves travel to client sites and conferences, typically 20%-30% of the time.
Skills
Account Management
SaaS
Customer Relationship Management
Strategic Planning
Business Development
Upselling
Cross-selling
Customer Retention
Market Analysis
Industry Trends
AffiniPay
Payment processing solutions for professionals
About AffiniPay
AffiniPay provides payment solutions specifically designed for professionals in various industries, including legal, accounting, design, and associations. Its main products, such as LawPay and CPACharge, offer customized payment processing systems that help clients manage transactions securely and efficiently. These solutions streamline payment processes, improve cash flow, and enhance the client experience. AffiniPay distinguishes itself from competitors by focusing on the unique needs of professional services and ensuring compliance with industry standards, which is essential for clients handling sensitive financial information. The company's goal is to be a trusted partner for professionals by providing secure and effective payment processing solutions that meet their specific requirements.
Key Metrics
Austin, TexasHeadquarters
2005Year Founded
GROWTH_EQUITY_VCCompany Stage
Fintech, Financial ServicesIndustries
501-1,000Employees