Strategic Account Manager (Japanese speaking)

Singapore

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, Biotechnology, Education TechnologyIndustries

Requirements

Candidates must be fluent in Japanese and possess a strong sales background with experience managing large and complex accounts. A thorough knowledge of a complex technology platform is required, along with the ability to conduct market research and competitive analysis. Experience in developing advanced strategies for client growth and mentoring junior account managers is also necessary.

Responsibilities

The Strategic Account Manager will manage and expand relationships with existing clients in Japan and across APAC, focusing on upselling and negotiating software renewals. Responsibilities include serving as the primary point of contact, assisting customers throughout their lifecycle, identifying growth opportunities, managing the renewal process, developing account strategies, providing sales forecasts, and advising clients on future needs and trends.

Skills

Account Management

Sales

Upselling

Cross-selling

Negotiation

Customer Relationship Management

Client Onboarding

License Renewals

Customer Adoption

Client Retention

Japanese Language Proficiency

Panopto

Video management and streaming solutions provider

About Panopto

Panopto provides a video management and streaming platform tailored for businesses and educational institutions. Users can easily record, manage, and share video content securely, with the software compatible with both Windows and Mac systems. This allows individuals to create professional-quality videos without needing advanced technical skills. Panopto serves over 1,000 clients globally, including major companies and universities, and operates in the expanding enterprise video content management market, which supports live streaming, video recording, and secure hosting. The platform is subscription-based, offering features like interactive quizzes and advanced search capabilities, making it useful for corporate training and academic purposes. Panopto's goal is to facilitate effective video communication and learning by providing a comprehensive and user-friendly video solution.

Seattle, WashingtonHeadquarters

2007Year Founded

$47.2MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Enterprise Software, EducationIndustries

51-200Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Emerging competitors offering similar features at lower costs threaten Panopto's market share.

Rapid AI advancements may outpace Panopto's current capabilities, risking obsolescence.

Reliance on AWS Marketplace poses risks if AWS policies or pricing change negatively.

Differentiation

Panopto offers AI-powered video management solutions for education and enterprise sectors.

The platform integrates seamlessly with Learning Management Systems for enhanced educational experiences.

Panopto's certification of third-party hardware enhances its ecosystem of compatible tools.

Upsides

Growing demand for AI-driven video analytics in education boosts Panopto's market potential.

Expansion into AWS Marketplace simplifies procurement and deployment for enterprise customers.

Localized content hosting, like Japan cloud hosting, meets regional compliance needs.

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