Global Account Manager

Global Account Manager (GAM)

Position Overview

As a Global Account Manager (GAM), you are responsible for prospecting and successfully closing customer new business within our Top 100 Model N customer base. The GAM role manages a set of accounts and acts as the primary point of contact for our customers to close complex business opportunities.

Responsibilities

• Build, own, and execute a sales strategy for all assigned accounts (Parent & Subsidiaries) including cross-sell of new products to existing customer base.
• Demonstrate product and industry knowledge and understanding of Model N’s unique Value Proposition.
• Build strong long-term relationships with external key stakeholders as the primary point of contact on behalf of Model N to drive buy-in and ultimately adoption of Model N’s solutions.
• Organize and leverage various internal Model N teams (Solutions, Partners, Support, Professional Services, etc.) in appropriate phases of the sales cycle to drive discovery and deliver compelling business value propositions.
• Own and lead the joint strategic plans and quarterly strategic business reviews with customers to ensure they are maximizing their current Model N investment and taking advantage of new and future product capabilities to support their ever-changing business needs.
• Serve as a customer advocate within Model N, championing changes to the product and internal processes that will increase usage, success, and satisfaction.
• Regularly maintain contacts and accurate Account/Opportunity data in Salesforce for assigned territory.
• Meet and exceed an annual sales quota for ARR, annual and quarterly funnel targets.
• Adopt and utilize the “Model N Way” of selling including tools and resources for each phase of the sales cycle.
• Generate new leads and opportunities within an assigned territory via upselling and cross-selling.
• Assist with a customer renewal process as needed.

Requirements

• Minimum of 5+ years of experience in a quota-carrying sales role for enterprise software / SaaS companies; bachelor’s degree or equivalent practical experience.
• Successful track record selling complex solution suites such as ERP or Quote to Cash desired.
• Experience selling into large enterprise [Life Sciences][High Tech] customers and managing and negotiating larger enterprise deals.
• Challenger sales experience leveraging provocative methods to inspire customers to change and be a trusted advisor throughout the solution sales process.
• Ability to drive the sales process effectively through phone calls, emails, and virtual and on-site meetings.
• Strong leadership and interpersonal skills, with the ability to motivate and guide team members.
• Experience using Salesforce.com.
• Ability to travel ~25-50%.

Compensation and Benefits

• Salary Range: $140,000 - $150,000 (base salary)
• At Model N, we offer fair, equitable, and competitive salary ranges for all positions. Compensation varies depending on factors such as relevant experience, education/certifications, location, training, and other skills.
• Model N offers a robust total rewards package including:
  • Medical, dental, and vision insurance
  • Health Savings (HSA) and Flexible Savings (FSA) accounts
  • Commuter benefits
  • 401K matching
  • Paid Time Off (PTO) and Volunteer Time Off (VTO)
  • Life insurance
  • Pet insurance
  • Employee Assistance Programs (EAP)
  • Mental health programs
  • Charitable giving initiatives
  • Coaching and career growth opportunities

About Model N

Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. For more than 25 years, we have helped customers maximize revenue, streamline operations, and maintain compliance.

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