Zip

Strategic Account Manager

San Francisco, California, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Enterprise SoftwareIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-Time
  • Salary: (Not specified)
  • Company: Zip

Description: Zip is a procurement platform designed to simplify enterprise spend management. The company holds a leading position in a market exceeding $50 billion and serves prominent clients such as OpenAI, Snowflake, and Coinbase. This role is centered on strategic account management, where you will partner with Fortune 500 and Global 2000 clients to foster growth and maximize ROI through renewals and upsells.

Requirements

  • Possess a deep understanding of procurement and finance processes.
  • Proven experience working with Fortune 500 and Global 2000 companies (revenue $7B+).
  • Strong negotiation skills with a demonstrated ability to lead high-stakes renewals.
  • Capability to navigate complex organizational structures and multi-stakeholder decision-making processes.
  • Excellent communication and interpersonal skills.
  • Prior experience in sales and account management.

Responsibilities

  • Strategic Partnership: Navigate complex organizational structures and multi-stakeholder decision-making processes to drive enterprise-wide adoption and expansion.
  • Strategic Account Growth: Collaborate with Customer Success teams to proactively monitor customer health, identify expansion opportunities, and develop account strategies to drive growth.
  • Product Evangelism: Align Zip’s solutions with customers' evolving business needs, providing both immediate impact and long-term vision for procurement transformation.
  • Executive-Level Negotiation: Lead high-stakes renewal negotiations, maximizing contract value while strengthening customer relationships and delivering tangible business outcomes.
  • Thought Leadership & Influence: Serve as a trusted procurement and finance transformation advisor, helping customers navigate change management and drive adoption.
  • Process Builder & Playbook Developer: Contribute to the development of strategic sales motions, best practices, and a high-performance culture within the Strategic Account Management team.

Application Instructions

  • (Not specified)

Company Information

  • Valuation: $2.2 billion
  • Funding: $370 million from investors including Y Combinator, Tiger Global, BOND, DST Global, and CRV.
  • Notable Alumni: Cofounders have previous experience from leading companies such as Airbnb, Meta, Stripe, Salesforce, Apple, and Google.
  • Industry: Procurement Technology

Skills

Procurement
Finance
Negotiation
Sales
Account Management
Communication
Stakeholder Management

Zip

Provides buy now, pay later services

About Zip

Zip Co offers buy now, pay later (BNPL) services that allow consumers to make purchases and pay for them over time without interest. Its main products, Zip Pay and Zip Money, cater to different spending needs, with Zip Pay for everyday purchases and Zip Money for larger expenses. The service works by enabling users to shop at partnered retailers and manage their payments through a clear and transparent system, where they can see how much they owe and when payments are due. Unlike many competitors, Zip focuses on providing flexible payment options and a straightforward fee structure, generating revenue through merchant fees, late fees, and interest on select products. The company's goal is to simplify the purchasing process for consumers while expanding its market presence across various countries.

Sydney, AustraliaHeadquarters
2013Year Founded
$972.7KTotal Funding
IPOCompany Stage
Fintech, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Parental leave - Enjoy up to 20 weeks paid leave and return part-time on a full-time salary for 3 months!
Bonus scheme - We give you skin in the game through our various share incentive programs.
Family support - We support our ZipFam on their life journey through people policies and programs.
Volunteer leave - Use your paid volunteer leave to Zip it forward and create change in your community.
Reward & recognition - We love celebrating your wins and giving you the freedom to choose how you're rewarded.
Career growth - You'll be given clear progression pathways and transparent coaching so you can truly flourish.

Risks

Increased competition from tech giants like Apple could threaten Zip's market share.
Regulatory changes in Australia may impact Zip's profitability and operations.
Reliance on partners like Stripe ties Zip's success to their platform stability.

Differentiation

Zip offers interest-free BNPL services, enhancing consumer financial flexibility.
The company operates in diverse markets, including Australia, the US, and the UK.
Zip's partnerships with retailers improve shopping experiences and financial management for consumers.

Upsides

Zip's potential partnership with Apple could significantly boost its US market presence.
Integration with Stripe allows easy BNPL access for US merchants, expanding Zip's reach.
The rise of in-store BNPL usage in the US shows growing consumer adoption.

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