Key Account Manager

About Marqeta

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Klarna, Instacart, Doordash, Uber, Walmart, etc). Today nearly 8 out of 10 Americans use a product powered by Marqeta every week. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.

We work Flexible First. This role can be performed remotely anywhere within the United States or from our Oakland office. We'd love for you to join us!

The Role: Key Account Manager, Strategic Accounts

As Marqeta’s Key Account Manager, Strategic Accounts, you will partner with a cross functional team and manage one of our global strategic accounts. You will bring a strong track record of growth and deep relationship building experience to provide exceptional client service, uncover revenue generating opportunities and workable solutions to your customer. You persistently explore and uncover the business needs of your customer to understand how our product offerings can grow their business.

The Impact You'll Have

This role performs a range of strategically essential activities - here are a few of them:

• Curious Questioner: Your passion for knowledge and learning drives you to constantly dig deeper to understand your customers, Marqeta, our technology, and the industry in general.
• Thoughtful Challenger: As a trusted partner leading with insights, you push yourself, the team, and your customers to think outside of the box and find creative solutions to strategic challenges.
• Numbers Fanatic: You don’t sit around and wait for things to happen. You model, plan, and monitor a path to growth based on the right data.
• Strategic Connector: Our customers and partners rely deeply on the expertise and knowledge of our Account Managers. You excel at supporting cross-functional efforts and love connecting people and ideas to drive innovation.
• Revenue Overachiever: You love charting a path to ambitious growth targets and hitting them.
• FinTech Guru: You already have deep knowledge of disruption in the financial services industry or possess a strong desire to learn the ropes while working with the top innovators in the space.

Who You Are

• 10+ years of experience in Account Management
• Proven experience growing and scaling strategic accounts and building multi stakeholder relationships
• Familiarity and first-hand knowledge in fintech, banking or payments
• Strong communication skills (interpersonal, verbal, presentation written, email) and track record of creating and executing strategic account plans
• Demonstrated ability to influence others in a matrix environment, gaining buy-in at multiple levels across the organization
• Positive attitude, team player, adaptable, resourceful, and self-starter who is able to lead team independently
• Strong grasp of industry trends and competitive landscape
• Hands on experience in negotiating contracts, pricing models and renewals
• Proven track record of cross selling and upselling and ability to identify new revenue streams based on customer needs
• Experience leading business reviews and using data driven strategies to make informed decisions

Nice-To-Haves

• Card Issuing and Processing experience
• BNPL or Expense Management
• Supplier Payments

Typical Process

• Application submission
• Recruiter phone call
• Hiring manager video call
• Virtual “Onsite” consisting of 3-4 45 min calls
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tie