[Remote] Large Pro Account Executive at Thumbtack

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Home Services, Technology, MarketplaceIndustries

Requirements

3-5 years of sales experience, with cold calling experience a must
Account manager or customer care experience extremely preferred
Ability to build relationships with multiple decision makers over multiple levels of an organization
Strategic mindset to deal with gatekeepers, multiple decision makers, and constant barriers
Ability to use consultative, benefits-based selling to help multiple business partners see the need for working with Thumbtack
Thrive in a fast-paced, less structured environment as a self-starter with strong self-motivation and effort
Excellent pipeline management skills to navigate multiple types of leads and manage a growing book of business

Responsibilities

Acquire and activate Large pros (companies with 10+ employees) using a combination of inbound and outbound lead sources
Become an expert in the Thumbtack product to provide successful onboarding for new pros and high-level effective service and support for retained book of business
Maintain positive relationships with pros and guide them through a successful pro experience, with an eye on potential expansion opportunities through additional service categories or locations
Manage pros for a period of 30 days post-sale by following an account ownership cadence
Work hand-in-hand with frontline managers to strategize individual accounts during the sales cycle and retention, providing feedback and ideas to solve together
Be ready and willing to share new ideas and offer improvements to existing strategies

Skills

Sales

Account Acquisition

Lead Generation

Inbound Sales

Outbound Sales

Account Management

Customer Success

Product Expertise

Self-Motivation

Thumbtack

Online marketplace connecting consumers with local professionals

About Thumbtack

Thumbtack connects consumers with local professionals for various services through its online marketplace. Users can find professionals like plumbers, electricians, and landscapers by searching the platform, comparing prices, reading reviews, and booking services directly. The platform offers cost estimates based on numerous bids from professionals, helping consumers understand potential service costs. Thumbtack generates revenue by charging professionals for leads, which are inquiries made by customers through the site. This model allows Thumbtack to serve a wide range of customers across the U.S., making it easier for them to find and hire local service providers.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$680.3MTotal Funding

DEBTCompany Stage

Consumer Software, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Paid Holidays

Phone/Internet Stipend

Mental Health Support

Risks

Increased competition from OfferUp could dilute Thumbtack's market share.

Dependency on RentRedi partnership may risk customer acquisition dynamics.

Reliance on external funding could be risky if market conditions change.

Differentiation

Thumbtack connects users with 300,000 local service businesses across the U.S.

The platform offers personalized guidance and cost estimates for various home services.

Thumbtack charges professionals for leads, ensuring a straightforward revenue model.

Upsides

Partnership with OfferUp expands market reach and customer base.

$75 million financing boosts technology investment and service expansion.

Experienced leaders enhance legal and user research capabilities, improving trust and experience.

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