Sr. Manager Key Accounts

Senior Account Manager, Pro Channel Sales

Employment Type: Full-time

Position Overview

This is a senior sales role within Chamberlain Group’s (CG) sales organization, responsible for leading partner/customer relationships recognized as some of our most significant and strategic. Reporting to the Vice President of Pro Channel Sales, this role will focus on driving growth and performance for key accounts across CG's product portfolio.

Responsibilities

• Strategic Account Management:
  • Provide cross-functional leadership on the performance of named key accounts across the full portfolio of Chamberlain Group’s products and solutions.
  • Discover and address customer needs, generating and developing new business opportunities in line with CG’s strategic goals.
  • Develop and execute strategic account plans tailored to key customers with multi-site or rapidly expanding portfolios.
  • Serve as the primary point of contact across portfolios, driving consistency and accountability.
  • Regularly review progress against account plans with customers and internally, adjusting as needed to achieve annual goals.
• Relationship Development:
  • Map and maintain relationships across customers’ executive, operational, and procurement functions, as well as with their ownership groups.
  • Monitor acquisition activity within each firm’s portfolio and proactively position solutions for new locations or entities.
  • Ensure proper executive alignment between CG and the account.
• Sales Performance & Business Planning:
  • Ensure achievement of sales goals and targets.
  • Ensure broader organization alignment and understanding of business plans and lead required efforts to improve performance.
  • Define and document the strategic account plan for the account, detailing growth strategies by product, solution, and strategic initiative required to meet or exceed annual revenue, unit, and initiative targets.
  • Define, document, and manage appropriate business cadence between the Account and Chamberlain Group, including strategic account plan creation, review, and updates, quarterly business reviews, strategic roadmap alignment, and go-to-market alignment.
  • Coordinate onboarding and integration strategies for newly acquired entities to ensure seamless adoption of products/services.
  • Forecast demand and budget to support joint business planning with the customer.
  • Identify logistical synergies, including an up-to-date and accurate forecast for the account at both unit volume and dollar value levels, including both orders and sales.
• Market & Competitive Analysis:
  • Stay informed on M&A activity, industry dynamics, and investment strategies within the industry and assigned accounts.
  • Conduct competitive research and develop plans to counter competitive influence.
• Collaboration & Compliance:
  • Collaborate across functions to optimize pipeline development and forecasting.
  • Comply with health and safety guidelines and rules.
  • Protect Chamberlain Group’s reputation by keeping information confidential.
  • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
  • Contribute to team efforts.

Requirements

• 8+ years of large account management experience.
• Minimum of a Bachelor's Degree.

Company Information

Chamberlain Group is a global leader in access solutions with top brands, such as LiftMaster and Chamberlain, found in millions of homes, businesses, and communities worldwide. As a leader in the Smart Home industry, we boast one of the largest IoT install bases, with innovative products consisting of cameras, locks, card readers, garage door openers, gates, and more, all powered by our myQ digital ecosystem.

Application Instructions:

If you are a current Chamberlain Group employee, please click here to apply through your Workday account.