Service Operations Engineer at Medtronic

Singapore, Singapore, Singapore

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Vocational / Trade Certificate with 6 years of experience
Diploma / Associate Degree with 3 years of experience
Bachelor’s Degree with 1 year experience
Practical knowledge and demonstrated competence within job area typically obtained through advanced education combined with experience

Responsibilities

Provides in-house repair service in a repairing/service center or on-site technical service and support without sales & service quota
Provides technical advice to customers, sales personnel, and healthcare professionals responding to product related questions, issues and problems
Provides sales personnel with technical data necessary for the demonstration of products
Acts as a liaison between sales personnel and customers on technical issues
May make technical presentations at sales meetings and customer locations

Skills

Key technologies and capabilities for this role

Repair ServicesTechnical SupportCustomer LiaisonTechnical AdviceProduct DemonstrationTechnical Presentations

Questions & Answers

Common questions about this position

What compensation does Medtronic offer for the Service Operations Engineer role?

Medtronic offers a competitive salary and flexible benefits package.

Is this Service Operations Engineer position remote or on-site?

This information is not specified in the job description.

What education and experience are required for this role?

The role requires practical knowledge typically obtained through Vocational/Trade Certificate with 6 years of experience, Diploma/Associate Degree with 3 years of experience, or Bachelor’s Degree with 1 year of experience.

What is the company culture like at Medtronic?

Medtronic fosters a diverse, inclusive workforce with patient-centric, passionate employees, emphasizing innovation, experimentation, and a global team united by a mission to alleviate pain, restore health, and extend life.

What makes a strong candidate for the Service Operations Engineer position?

Strong candidates will have practical knowledge and demonstrated competence in the job area, typically gained through advanced education combined with relevant experience such as a Vocational/Trade Certificate with 6 years, Diploma/Associate Degree with 3 years, or Bachelor’s Degree with 1 year.

Medtronic

Develops and manufactures medical devices and therapies

About Medtronic

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals, clinics, and healthcare professionals around the world. Medtronic stands out from competitors by investing significantly in research and development to create new products and offering additional services like training and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through its comprehensive range of medical solutions.

Fridley, MinnesotaHeadquarters

1949Year Founded

$3.2MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Employee Assistance Program

Wellness Program

Risks

Emerging competitors like Fire1 threaten Medtronic's heart failure management market share.

Spine biologics market growth may attract new entrants, increasing competition for Medtronic.

Recent IPOs in medtech indicate rising competition, challenging Medtronic's market position.

Differentiation

Medtronic's diverse product range spans cardiovascular, diabetes, neurological, and surgical technologies.

The company invests heavily in R&D to drive innovation in medical devices.

Medtronic offers comprehensive services, including training and technical support, enhancing product value.

Upsides

Exclusive deal with Kuros enhances Medtronic's orthopedic portfolio and market share.

Growing spine biologics market offers expansion opportunities in spinal fusion and regenerative medicine.

Balloon catheters market growth aligns with Medtronic's recent product launches, boosting cardiovascular presence.

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