[Remote] Field Service Engineer III - Saint Louis, MO at Thermo Fisher Scientific

Missouri, United States

Apply Now

Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Bachelor's Degree in chemistry or related field
At least 3 years of practical experience as a Service Engineer, specifically with analytical instrumentation, or 3+ years of pertinent industry experience
Proficiency with Chromatography and Mass Spectrometry instrumentation
Strong communication and ability to build positive customer relationships
Ability to prioritize service requests and produce clear and concise documentation
Valid driver's license and safe driving record
Ability to lift 50 pounds with periodic support and 25-30 pounds continuously throughout the day

Responsibilities

Perform on-site installations, repairs, maintenance, qualifications, and validations of Chromatography and Mass Spectrometry systems
Use customer management software to complete service calls, handle parts inventories, and complete job tasks
Evaluate examination and assessment results to identify the origin of the issue, and suggest fixing, substitution, or alternative remedial measures
Coordinate problem resolution with engineering, customer service, and other personnel to expedite repairs
Analyze Chemistry reports of technical problems to recommend modifications to eliminate future issues
Provide a communication link between the customer and the company to ensure effective service
Develop and conduct training on safe operations of the equipment and demonstrate skills to trainees
Travel overnight, including possible air travel, for 50% of scheduled work
Work independently within a customer location
Operate in areas where chemicals are handled
Wear appropriate personal protective equipment, such as lab coats, coveralls, hood, face shield, respirator, hairnets, steel-toed shoes, and/or safety gloves

Skills

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

Land your dream remote job 3x faster with AI

Try Jobo Free