Product Support Specialist
Tremendous- Full Time
- Entry Level & New Grad
Candidates should have experience in product support roles and strong communication skills. Familiarity with remote work tools and customer support software is preferred.
The Product Support role involves assisting customers with product inquiries, troubleshooting issues, and providing timely solutions. Additionally, the role requires documenting customer interactions and collaborating with the product team to improve user experience.
Hiring solutions for scaling companies
Ashby provides hiring solutions that help companies grow by streamlining their recruitment processes. The platform includes features like applicant tracking, interview scheduling, and analytics, which allow teams to manage their hiring efficiently. Unlike many competitors, Ashby focuses on serving scaling companies and offers a subscription-based service model. The goal of Ashby is to enable organizations to meet their recruitment targets quickly and effectively, ensuring they can hire the right talent to support their growth.