Senior Solutions Engineer at Yext

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, Marketing TechnologyIndustries

Requirements

BA/BS degree or similar University level education
A minimum of 3-5 years experience in Solutions Engineering
Demonstrated history of quota attainment or team goal attainment
Excellent communication and presentation skills; must be dynamic in presenting
Proven track record of successfully selling and renewing Enterprise software solutions

Responsibilities

Support the growth and retention of client base across Northern Europe
Collaborate and help to define, execute and evaluate client account/opportunity strategy, execution, and growth
Collaboratively work as a core member of the EMEA SE team
Understand the “why” behind a client’s goals — then shape and showcase the “how” using Yext's full platform
Build compelling demos, POCs, and solution narratives that bridge Martech, GEO/SEO, Site Search, Reputation Management, Analytics, and Content Management (including bespoke site search applications, bespoke GEO web pages, bespoke AI Search analytics reports, Strategic Business Review presentations, Industry Benchmark insights, best practice guidance and thought leadership)
Distil complex technical value into business outcomes for stakeholders from marketing managers to the C-suite
Present at events, run workshops, author content, and contribute to Field Marketing initiatives across the region
Collaborate cross-functionally with Product, Marketing, Enablement, Professional Services and Customer Success to evolve GTM story
Be a leading voice back to Yext Product to aid further Product Road Map direction, with a specific focus on EMEA client needs & requests
Lead or support technical RFP/RFI responses where required
Travel within the region (primarily UKI, Nordics, Benelux, South Africa) with occasional trips to the US and wider Europe
Work hand-in-hand with Yext Revenue, Product, Marketing, Professional Services and Customer Success to land and expand strategic accounts, while positioning the Yext platform as essential

Skills

Key technologies and capabilities for this role

Solutions EngineeringTechnical SalesAIMachine LearningDigital PresenceCustomer SuccessAccount ManagementPre-SalesCross-Functional CollaborationGenerative Engine Optimization

Questions & Answers

Common questions about this position

What is the salary or compensation for the Senior Solutions Engineer role?

This information is not specified in the job description.

Is this Senior Solutions Engineer position remote or office-based?

This information is not specified in the job description.

What key skills are required for the Senior Solutions Engineer role?

Key skills include understanding client goals and shaping solutions using Yext's platform, building compelling demos, POCs, and solution narratives across Martech, GEO/SEO, Site Search, Reputation Management, Analytics, and Content Management, and distilling complex technical value into business outcomes for stakeholders.

What is the team structure like for this role at Yext?

You'll work as a pivotal role within a cross-functional account team alongside an Account Executive, Client Success Manager, with support from a Solutions Architect and/or Platform Consultant where needed, and as a core member of the EMEA SE team.

What makes a strong candidate for the Senior Solutions Engineer position?

A strong candidate lives at the intersection of technology, creative storytelling, and commercial value, brings clarity to complexity, influences every interaction, and excels at collaborating cross-functionally to drive client growth and retention.

Yext

AI-powered search solutions for businesses

About Yext

Yext provides AI-powered search solutions through its Yext Answers Platform, which allows businesses to give direct answers to user queries instead of just links. This platform uses natural language processing to understand the context of search queries, ensuring users receive accurate information. Yext caters to a wide range of clients, from large enterprises to small businesses, and focuses on improving search experiences in areas like marketing, customer support, and e-commerce. The company operates on a subscription model, where clients pay for access to the platform and its features, which are supported by a centralized Knowledge Graph that maintains consistent information across digital platforms. Yext also offers a training and community engagement platform called Hitchhikers, where users can enhance their knowledge and connect with others. The goal of Yext is to enhance search capabilities for businesses, leading to better user experiences and high customer satisfaction.

New York City, New YorkHeadquarters

2006Year Founded

$115MTotal Funding

IPOCompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Comprehensive Benefits Program - One of our top priorities is to maintain the health and wellbeing of our employees and their families. We offer a robust and comprehensive benefits program, which includes top-quality health insurance (medical, dental, vision), paid parental leave, a 401(k) with match or retirement pension plan, equity, commuter benefits, and more.

Invested in Your Wellbeing - In addition to our top-tier benefits, we also have a holistic wellness program that includes physical and mental health services. A few employee-favorite perks are our company-wide subscription to the meditation, sleep, and relaxation app Calm, as well as our corporate ClassPass membership.

Stay Informed - Our leadership team is committed to company-wide transparency, ranging from email blasts, biannual goal-setting days, and a weekly all-hands video meeting called Manifesto. Manifesto is a time for leadership to share company updates, showcase new products, highlight new deals, and provide kudos to well-deserved employees.

Collaborative Workspaces - Yext has amazing workspaces in many of the greatest cities in the world — from our magnificent new HQ in New York City to those in Chicago, Greater Washington DC, London, Miami, Munich, Paris, Tokyo, San Francisco, and more. Most job families within Yext allow employees to work from any office so they can experience the face-to-face collaboration, spontaneous interaction, and mutual learning that have become such hallmarks of our culture across the globe.

Life-Work Balance - We work hard and play even harder, but we also recognize that our employees wear multiple hats as parents, mentors, caretakers, volunteers, and more. That’s why we offer flexible and generous vacation, paid company and bank holidays, and sick days for when you’re feeling under the weather — all in an effort to give our employees more time to do the things they love with the ones they love and support a better life-work balance.

Upward Mobility - One of the perks of being a relatively new publicly traded company is that there is no shortage of opportunity. This means our employees are presented with countless chances to move internally. Internal mobility is at the forefront of Yext’s hiring, as are learning and development, alongside our mentorship program and monthly lunch and learns sponsored by our ERGs.

Risks

Yext's acquisition of Hearsay Systems could strain financial resources if synergies aren't realized.

Potential sale amid takeover interest may disrupt operations and client relationships.

Rapid AI and NLP evolution requires continuous R&D investment, posing financial risks.

Differentiation

Yext's AI-powered search solutions provide direct answers, enhancing user experience.

The Yext Answers Platform uses NLP to understand search query context and meaning.

Yext's Knowledge Graph ensures consistent and accurate information across digital touchpoints.

Upsides

AI-driven personalization in search results enhances user engagement, aligning with Yext's focus.

The rise of voice search highlights the need for Yext's advanced NLP capabilities.

The demand for centralized digital information management supports Yext's Knowledge Graph approach.

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