[Remote] Solutions Architect - Enterprise at Pathward

Palo Alto, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, Technology, Enterprise SoftwareIndustries

Requirements

5+ years of experience in technical consulting, solutions engineering, or applied AI roles—ideally at a foundational AI model player or an AI scale-up
Some familiarity with building APIs, data pipelines, and ML integrations
Good understanding of generative AI architectures, including experience using or deploying AI models (flagship LLMs / open source LLMs / SLMs)
Strong systems thinking, ability to map business problems to technical architectures, and anticipate scaling, latency, and operational cost implications
Effective communication, ability to translate business and technical topics to all audiences, including senior leaders
Eager to own problems end-to-end and fill missing gaps to get the job done

Responsibilities

Ideate, scope, and build pre-sales technical solutions/reference architectures for BDH deployment within enterprise customer segments
Partner with engineers to deploy BDH directly in customer environments, demonstrating measurable improvements over static models
Collaborate with hyperscaler partners to align BDH deployments with cloud-native infrastructure, security standards, and co-sell motions
Create solutions and content to accelerate the GTM motion
Partner with GTM to lead technical discovery workshops with CTOs and heads of AI/Innovation
Serve as the bridge between customer environments and Pathway’s research teams, synthesizing feedback on BDH’s performance, tooling, and integration needs into actionable insights for Product and R&D
Develop reusable solution patterns for enterprise customers as we scale
Codify best practices into internal playbooks and technical documentation to scale BDH’s enterprise readiness

Skills

Key technologies and capabilities for this role

AIMachine LearningSolutions ArchitectureModel DeploymentCustomer-FacingProduction Applications

Questions & Answers

Common questions about this position

Is this position remote?

Yes, the position is fully remote.

What are the main responsibilities of the Solutions Architect role?

Responsibilities include ideating and building pre-sales technical solutions for BDH deployment, partnering with engineers to deploy BDH in customer environments, collaborating with hyperscaler partners on cloud infrastructure, creating GTM content, leading technical workshops, and bridging customer feedback to research teams.

What experience is required for this Solutions Architect position?

Candidates need a strong track record in specing and deploying machine learning/AI models in customers' environments, with customer-facing experience.

What is the company culture like at Pathway?

Pathway has a pioneering, innovative culture led by AI experts and backed by top investors, with a cross-functional team environment involving Sales, Product, R&D, and Engineering, focused on pushing AI boundaries with high-impact design partners.

What makes a strong candidate for this Solutions Architect role?

A strong candidate has a proven track record in specifying and deploying ML/AI models in enterprise customer environments, excels in customer-facing roles, and can collaborate cross-functionally to build scalable AI solutions.

Pathward

Financial services promoting inclusion and access

About Pathward

Pathward promotes financial inclusion for individuals and businesses by offering a variety of financial services. Operating in the fintech sector, it uses technology to enhance financial solutions. Pathward provides services such as Banking as a Service (BaaS), payment processing, credit solutions, tax solutions, and commercial finance options, catering to small and medium-sized businesses and individuals lacking access to traditional banking. Unlike many competitors, Pathward focuses on tailored services that adapt to clients' unique needs, generating revenue through fees and interest from services like working capital loans and equipment financing. The company's goal is to help clients navigate their financial journeys and achieve stability and growth, even amidst economic challenges.

Sioux Falls, South DakotaHeadquarters

1954Year Founded

IPOCompany Stage

Fintech, Financial ServicesIndustries

501-1,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Life Insurance

Disability Insurance

Paid Time Off

Hybrid Work Options

Risks

Increased competition from fintechs like Dash Solutions pressures Pathward to innovate.

Regulatory scrutiny may increase with Pathward's expanded commercial finance solutions.

Macroeconomic factors like inflation could impact Pathward's target demographic's purchasing power.

Differentiation

Pathward offers a comprehensive suite of financial solutions for underserved markets.

The company focuses on financial inclusion, targeting unbanked and underbanked populations.

Pathward's Banking as a Service model provides tailored solutions for financial institutions.

Upsides

Pathward's partnership with TabaPay enhances its money movement capabilities.

The company's Great Place To Work certification boosts employee morale and retention.

Pathward's expanded product suite attracts more financial institutions seeking comprehensive services.

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