Senior Marketing Operations Manager
Keeper SecurityFull Time
Senior (5 to 8 years)
Candidates should have at least 3 years of experience in owned channel marketing, lifecycle marketing, or CRM marketing, with demonstrated experience setting up campaigns in Braze or comparable martech tools. Proficiency in querying data, building segments, and creating customer journey logic using SQL or similar methods is required, along with familiarity with CAN-SPAM regulations and email marketing best practices. Experience with martech migrations or building new martech functionality, strong analytical skills to translate performance data into actionable insights, and excellent attention to detail, project management, and communication abilities are also necessary.
The Senior Marketing Operations Analyst will build and execute multi-channel marketing campaigns using Braze, ensuring accurate workflow deployment across email, SMS, push notifications, and in-app messaging. This role involves configuring customer journeys, triggers, and segmentation for personalized experiences, tracking and analyzing communication performance to provide insights and recommendations, and maintaining campaign calendars. Responsibilities also include assisting in the creation and refinement of email templates, ensuring compliance with CAN-SPAM regulations, collaborating cross-functionally with Product, Data, and Creative teams, and staying updated on industry trends and martech advancements.
Designs and manages co-branded credit card programs
Imprint designs and manages co-branded credit card programs for well-known American brands. By partnering with these brands, Imprint creates credit cards that attract modern consumers, aiming to enhance the value of their partners' customer relationships. The company focuses on increasing metrics such as average spending, shopping frequency, and annual sales for cardholders. Imprint's process is notably faster than traditional credit card issuers, allowing them to launch new programs in about three months instead of the typical 18 months. Additionally, Imprint prioritizes customer service, offering a premium experience to cardholders. The goal of Imprint is to provide brands with effective credit card solutions that drive customer loyalty and sales.