[Remote] Marketing Operations Manager at Brightwheel

Only, Tennessee, United States

Brightwheel Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • 5–7 years of total experience, including 3+ years in Marketing Operations for a B2B SaaS organization
  • Proven success managing and optimizing marketing automation and CRM platforms, with required experience in HubSpot, Salesforce, and Chili Piper
  • Experience implementing data flows between systems and building marketing-to-sales attribution models
  • Strong analytical and technical skills — comfortable working in BI tools
  • Demonstrated ability to translate complex data into actionable business insights
  • Track record of cross-functional collaboration and influence across Marketing, Sales, and Operations
  • Excellent communication, documentation, and stakeholder-management skills

Responsibilities

  • Own and optimize Brightwheel’s marketing technology stack (HubSpot, Salesforce, Chili Piper, and related tools)
  • Build and maintain automation workflows for lead management, campaign tracking, scoring, and routing
  • Partner closely with Demand Gen, Lifecycle, and Sales Ops to ensure smooth handoffs and accurate reporting across the funnel
  • Develop dashboards and insights that measure marketing performance, pipeline contribution, and ROI
  • Drive data quality initiatives and establish governance best practices across marketing systems
  • Collaborate with SysOps and Data teams to align technical infrastructure and attribution models
  • Lead quarterly planning and goal-setting processes to operationalize marketing OKRs
  • Support campaign execution through documentation, enablement, and scalable processes

Skills

Brightwheel

Childcare management software for preschools

About Brightwheel

Brightwheel provides childcare management software specifically designed for preschools and childcare centers. The platform simplifies various administrative tasks such as sign-in and sign-out procedures, billing, and communication with families, allowing educators and staff to save time each month. Users have reported that 90% of preschools using Brightwheel experience an increase in timely payments, while 95% of administrators and staff note improved communication with families. Brightwheel operates on a subscription-based model, where childcare centers pay a regular fee to access the software. Its user-friendly interface and strong customer service set it apart from competitors, making it a top choice in the educational technology market. The goal of Brightwheel is to enhance the efficiency of childcare management and foster better relationships between centers and families.

San Francisco, CaliforniaHeadquarters
2010Year Founded
$86.4MTotal Funding
SERIES_CCompany Stage
Consumer Software, EducationIndustries
201-500Employees

Benefits

Competitive base salary
Equity
Premium medical, dental, & vision coverage
Paid parental leave
Flexible PTO policy
Wellness & productivity stipend
Learning & development stipend

Risks

Increased competition from AI-powered tools like Clay could challenge Brightwheel's market position.
Integration challenges from acquiring Experience Early Learning may disrupt service quality.
Rapid valuation increase to $600 million may attract scrutiny and pressure for growth.

Differentiation

Brightwheel offers an all-in-one platform for childcare management and communication.
The platform is highly rated, earning the title of #1 childcare software.
Brightwheel's integration with QuickBooks enhances financial monitoring for childcare centers.

Upsides

Brightwheel's acquisition of Experience Early Learning expands its educational offerings.
The $55M Series C funding round boosts Brightwheel's growth potential and market reach.
Brightwheel's platform improves timely payments and communication for 90% of its users.

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