Senior Field Technical Specialist/Field Technical Expert at Abbott

Macquarie Park, New South Wales, Australia

Abbott Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Medical DevicesIndustries

Requirements

  • Tertiary qualifications in Biomedical, Engineering, Medical Science, Human Movement or related field (Coronary Care Nursing/Cardiac Technician) essential
  • Minimum 5 years working with CRM products
  • Participation in the relevant on-call roster applicable to the role
  • Comfortable travelling outside of Sydney and occasional interstate work (covering all of NSW with majority in Sydney)
  • Low and High Voltage CRM Product Certification is preferred
  • IBHRE certification is preferred
  • Leadless pacemaker implant experience is highly preferred

Responsibilities

  • Support implantation of pacemakers, defibrillators and CRT devices
  • Conduct and provide technical support and advice at post op follow ups and clinics
  • Attend didactic training and complete course exams
  • Attend field visits to observe device implants
  • Develop a clear understanding of sales force effectiveness (SFE) imperatives by undertaking sales skills training and engaging with territory managers to understand the objectives designed to drive business growth
  • Conduct education/training to hospital staff
  • Identify customer needs and communicate these to appropriate Territory Manager
  • Maintain and update product knowledge
  • Commence education towards IBHRE certification
  • Assist with product marketing and launches
  • Provide market feedback on product and competitor activity
  • Comply with customer service and other administrative requirements within the required timeframe
  • Support Territory Managers and Clinicians at Pacemaker and ICD clinics
  • Provide technical expertise at implant and follow up as well as troubleshooting when required

Skills

Pacemakers
ICDs
CRT Devices
Device Implantation
Clinical Support
Troubleshooting
Post-Op Follow-Up
Cardiac Rhythm Management

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters
1888Year Founded
IPOCompany Stage
HealthcareIndustries
10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.
Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.
Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.
Abbott's microfluidic devices streamline diagnostic processes efficiently.
Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.
Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.
Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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