Senior Field Technical Specialist/Field Technical Expert at Abbott

Macquarie Park, New South Wales, Australia

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Tertiary qualifications in Biomedical, Engineering, Medical Science, Human Movement or related field (Coronary Care Nursing/Cardiac Technician) essential
Minimum 5 years working with CRM products
Participation in the relevant on-call roster applicable to the role
Comfortable travelling outside of Sydney and occasional interstate work (covering all of NSW with majority in Sydney)
Low and High Voltage CRM Product Certification is preferred
IBHRE certification is preferred
Leadless pacemaker implant experience is highly preferred

Responsibilities

Support implantation of pacemakers, defibrillators and CRT devices
Conduct and provide technical support and advice at post op follow ups and clinics
Attend didactic training and complete course exams
Attend field visits to observe device implants
Develop a clear understanding of sales force effectiveness (SFE) imperatives by undertaking sales skills training and engaging with territory managers to understand the objectives designed to drive business growth
Conduct education/training to hospital staff
Identify customer needs and communicate these to appropriate Territory Manager
Maintain and update product knowledge
Commence education towards IBHRE certification
Assist with product marketing and launches
Provide market feedback on product and competitor activity
Comply with customer service and other administrative requirements within the required timeframe
Support Territory Managers and Clinicians at Pacemaker and ICD clinics
Provide technical expertise at implant and follow up as well as troubleshooting when required

Skills

Key technologies and capabilities for this role

PacemakersICDsCRT DevicesDevice ImplantationClinical SupportTroubleshootingPost-Op Follow-UpCardiac Rhythm Management

Questions & Answers

Common questions about this position

What qualifications and experience are required for this role?

Candidates need tertiary qualifications in Biomedical, Engineering, Medical Science, Human Movement or related fields like Coronary Care Nursing or Cardiac Technician, plus a minimum of 5 years working with CRM products.

What is the location and travel requirement for this position?

The role covers all of NSW with the majority of work in Sydney, but requires comfort with travel outside Sydney and occasional interstate work.

Is there an on-call requirement for this job?

Yes, the role requires participation in the relevant on-call roster applicable to the position.

What benefits does Abbott offer its employees?

Abbott provides career development opportunities with an international company, amazing health and wellness benefits and perks, and recognition as a great place to work in dozens of countries.

What makes a strong candidate for this Senior Field Technical Specialist role?

A strong candidate will have the essential tertiary qualifications, at least 5 years of CRM product experience, comfort with extensive travel across NSW and interstate, and willingness to participate in on-call rosters.

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees