[Remote] Technical Product Consultant - RIKA at Vontive

Michigan, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Strategic thinker with the ability to break down complex issues
Ability to work in a high-paced environment and de-escalate issues
Technical troubleshooting skills
Interpersonal skills
Willingness to travel

Responsibilities

Primary contact and subject matter expert for escalated service repair issues
Provide expert technical support on medical devices
Investigate patient safety concerns and provide resolution
Participate in installation planning for new product launches
Liaise between customer, service depot, R&D, and field service
Communicate accurately and confidently during customer resolutions
Leverage industry-leading concepts to deliver data-driven solutions
Provide documentation and technical expertise for training programs
Conduct technical training classes
Monitor service updates and training content for improvements
Provide direction and mentoring to team members
Lead and execute individual and team projects
Manage and schedule travel to stakeholder and clinical facilities
Adhere to environmental, health, and safety SOPs

Skills

Vontive

Provides investment property mortgage solutions

About Vontive

Vontive provides investment property mortgages using technology to simplify and speed up the loan process. Their main product is a "bolt-on" technology that allows retail brands to easily launch their own mortgage services without needing programming skills. This no-code solution can be set up in just a few weeks, making it quicker for brands to offer mortgages. Vontive stands out from competitors by acting as a bridge between real estate investors, lenders, and capital providers, charging fees for their services that reduce traditional risks and inefficiencies in real estate financing. The company's goal is to modernize the investment real estate market by making the mortgage process more efficient and transparent for both retail brands and financial institutions.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$32.1MTotal Funding

DEBTCompany Stage

Financial Services, Real EstateIndustries

11-50Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Parental Leave

Short- and Long-term Disability Coverage

Life Insurance

Wellness Program

Risks

Increased competition from fintech companies could erode Vontive's market share.

Potential regulatory scrutiny may lead to higher compliance costs and challenges.

Economic downturns could impact demand for investment property mortgages.

Differentiation

Vontive offers a no-code, white-label mortgage solution for real estate investors.

The platform integrates financial institutions through a unique debt marketplace.

Founded by industry veterans, Vontive leverages decades of mortgage and financial expertise.

Upsides

Vontive ranked #10 on the 2022 Deloitte Technology Fast 500 with 9,154% growth.

The company has financed over $1.1 billion in residential properties since April 2022.

Vontive's B2C ecosystem reaches over 1.5 million real estate investors.

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