ND at Surmodics

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Medical Devices, HealthcareIndustries

Requirements

Polished professional presence and ability to interact and relate well to physician and nursing community, educators, and other healthcare professionals
Confidence in demonstrating medical devices and discussing (incomplete in JD, but implied clinical/technical expertise)

Responsibilities

Train, educate and support HCPs on the clinical use of company products
Support clinical sites to complete product evaluations; Provide customer, clinical, and technical support
Obtain and translate customer / clinician feedback to internal teams to inform product design decisions and improvements
Deliver product presentations (one-on-one or group in-services), provide clinical expertise as it relates to product usage in indicated clinical procedures
Establish standards of practice involving company products within clinical and customer sites
Act as clinical liaison between product/business teams and end-user customers
Lead and coordinate lunch & learns, educational events, training symposia and regional conferences as appropriate
Act as a trusted advisor and identify champions, build strong relationships with customers and colleagues
Actively participate in developing training programs and materials related to anatomy, disease states, and products for both internal and external customers
Adhere to company standards and values related to honesty, integrity, trust, respect, and accountability. Perform all responsibilities in accordance with company policies and procedures and applicable state / federal rules and regulations
Participate in all required training as well as clinical and/or sales meetings, tradeshows, conferences, as needed
Maintain sample inventories, distributing samples in compliance with sample accountability procedures and policies
Provide complete, accurate and timely submission of all documentation to include but not limited to timekeeping, customer interactions - site visit details, customer complaints, call activity logs, expense reports, and consignment and sample tracking
Maintain and update current and prospective customer target profiles
Stay current with market knowledge and competitive products and share knowledge internally
Maintain understanding and full compliance to company compliance programs and policies. Operate within industry guidelines related to AdvaMed, Sunshine Act, and other regulations that provide a framework for appropriate interaction with healthcare professionals
Comply with Promotional Programs, and proper use of Promotional Materials and Promotional Expense Budgets

Skills

Key technologies and capabilities for this role

Clinical TrainingHCP EducationProduct EvaluationCustomer FeedbackMedical Device SupportProduct PresentationsClinical Liaison

Questions & Answers

Common questions about this position

What is the salary range for the Field Clinical Specialist position?

This information is not specified in the job description.

Is this Field Clinical Specialist role remote or does it require travel?

The role involves field work in customer sites across MN/SD/ND, including training HCPs, supporting clinical sites, and delivering presentations, indicating significant travel and on-site presence rather than remote work.

What skills and experience are required for the Field Clinical Specialist role?

Candidates need clinical and technical expertise in medical devices, experience with clinical procedures, ability to train and educate HCPs, and skills in obtaining and translating customer feedback to product teams.

What is the company culture like at Surmodics?

The culture emphasizes honesty, integrity, trust, respect, and accountability, with employees acting as trusted advisors, building strong relationships, and adhering to company policies and regulations.

What makes a strong candidate for the Field Clinical Specialist position?

Strong candidates have clinical expertise in medical devices, experience supporting HCPs and clinical sites, and the ability to build relationships while translating customer feedback to inform product improvements.

Surmodics

Provides components for diagnostics and medical devices

About Surmodics

Surmodics specializes in providing essential components for in vitro diagnostic (IVD) products and advanced coatings for medical devices. Their IVD offerings include a variety of products such as protein stabilizers, diluents, blockers, substrates, and antibodies, which are vital for creating sensitive immunoassays that detect substances in biological samples. Surmodics also develops advanced coatings for medical devices, including lubricious and hemocompatible coatings, and is known for creating the drug delivery coating for the first drug-eluting stent. The company collaborates closely with clients to accelerate product development and commercialization, which helps them meet market demands quickly. Surmodics stands out from competitors through its strong focus on client collaboration and rapid product development, aiming to support the healthcare and biotechnology sectors effectively.

Eden Prairie, MinnesotaHeadquarters

1979Year Founded

$125MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

201-500Employees

Benefits

Performance Bonus

401(k) Company Match

401(k) Retirement Plan

Company Equity

Stock Options

Risks

GTCR acquisition may disrupt operations or client relationships.

Becoming privately held could reduce transparency and investor confidence.

New thrombectomy systems face competition, potentially impacting market share.

Differentiation

Surmodics excels in advanced coatings for medical devices, enhancing device performance.

The company offers a comprehensive range of IVD products for sensitive immunoassays.

Surmodics' expertise in drug-delivery coatings is unmatched, proven by the first drug-eluting stent.

Upsides

Surmodics' acquisition by GTCR could accelerate growth and innovation.

The launch of Pounce Thrombectomy Systems addresses rising peripheral artery disease cases.

Surmodics' SurVeil DCB shows promising results, boosting its vascular intervention portfolio.

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