[Remote] Field Clinical Specialist - MN/SD/ND at Surmodics

Remote

Surmodics Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Medical Devices, HealthcareIndustries

Requirements

  • Polished professional presence and ability to interact and relate well to physician and nursing community, educators, and other healthcare professionals
  • Confidence in demonstrating medical devices and discussing (incomplete in JD, but implied clinical/technical expertise)

Responsibilities

  • Train, educate and support HCPs on the clinical use of company products
  • Support clinical sites to complete product evaluations; Provide customer, clinical, and technical support
  • Obtain and translate customer / clinician feedback to internal teams to inform product design decisions and improvements
  • Deliver product presentations (one-on-one or group in-services), provide clinical expertise as it relates to product usage in indicated clinical procedures
  • Establish standards of practice involving company products within clinical and customer sites
  • Act as clinical liaison between product/business teams and end-user customers
  • Lead and coordinate lunch & learns, educational events, training symposia and regional conferences as appropriate
  • Act as a trusted advisor and identify champions, build strong relationships with customers and colleagues
  • Actively participate in developing training programs and materials related to anatomy, disease states, and products for both internal and external customers
  • Adhere to company standards and values related to honesty, integrity, trust, respect, and accountability. Perform all responsibilities in accordance with company policies and procedures and applicable state / federal rules and regulations
  • Participate in all required training as well as clinical and/or sales meetings, tradeshows, conferences, as needed
  • Maintain sample inventories, distributing samples in compliance with sample accountability procedures and policies
  • Provide complete, accurate and timely submission of all documentation to include but not limited to timekeeping, customer interactions - site visit details, customer complaints, call activity logs, expense reports, and consignment and sample tracking
  • Maintain and update current and prospective customer target profiles
  • Stay current with market knowledge and competitive products and share knowledge internally
  • Maintain understanding and full compliance to company compliance programs and policies. Operate within industry guidelines related to AdvaMed, Sunshine Act, and other regulations that provide a framework for appropriate interaction with healthcare professionals
  • Comply with Promotional Programs, and proper use of Promotional Materials and Promotional Expense Budgets

Skills

Clinical Training
HCP Education
Product Evaluation
Customer Feedback
Medical Device Support
Product Presentations
Clinical Liaison

Surmodics

Provides components for diagnostics and medical devices

About Surmodics

Surmodics specializes in providing essential components for in vitro diagnostic (IVD) products and advanced coatings for medical devices. Their IVD offerings include a variety of products such as protein stabilizers, diluents, blockers, substrates, and antibodies, which are vital for creating sensitive immunoassays that detect substances in biological samples. Surmodics also develops advanced coatings for medical devices, including lubricious and hemocompatible coatings, and is known for creating the drug delivery coating for the first drug-eluting stent. The company collaborates closely with clients to accelerate product development and commercialization, which helps them meet market demands quickly. Surmodics stands out from competitors through its strong focus on client collaboration and rapid product development, aiming to support the healthcare and biotechnology sectors effectively.

Eden Prairie, MinnesotaHeadquarters
1979Year Founded
$125MTotal Funding
IPOCompany Stage
Biotechnology, HealthcareIndustries
201-500Employees

Benefits

Performance Bonus
401(k) Company Match
401(k) Retirement Plan
Company Equity
Stock Options

Risks

GTCR acquisition may disrupt operations or client relationships.
Becoming privately held could reduce transparency and investor confidence.
New thrombectomy systems face competition, potentially impacting market share.

Differentiation

Surmodics excels in advanced coatings for medical devices, enhancing device performance.
The company offers a comprehensive range of IVD products for sensitive immunoassays.
Surmodics' expertise in drug-delivery coatings is unmatched, proven by the first drug-eluting stent.

Upsides

Surmodics' acquisition by GTCR could accelerate growth and innovation.
The launch of Pounce Thrombectomy Systems addresses rising peripheral artery disease cases.
Surmodics' SurVeil DCB shows promising results, boosting its vascular intervention portfolio.

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