Field Service Engineer
Thermo Fisher ScientificFull Time
Junior (1 to 2 years), Mid-level (3 to 4 years)
Key technologies and capabilities for this role
Common questions about this position
Candidates need a Degree/Diploma in Electronics Engineering, Computer Engineering, Information Technology, Biomedical Engineering or equivalent, plus a minimum of 2-5 years field service experience in the healthcare industry or equivalent.
The role requires excellent problem-solving skills, strong sense of accountability and ownership, excellent customer service skills, excellent verbal and written communication skills in English, and the ability to work seamlessly with cross-functional teams.
This is a field service role involving on-site customer service, maintenance, and repairs at customer locations, with a requirement to be located across areas as assigned.
GE Healthcare emphasizes an inclusive environment where every voice makes a difference, encourages turning ideas into world-changing realities, and focuses on improving lives through service excellence and customer satisfaction.
Strong candidates demonstrate excellent problem-solving with outside-the-box thinking, a strong sense of accountability over customer issues, willingness to learn new techniques, and the ability to work effectively with cross-functional teams while delivering top customer service.
Healthcare technology and data analytics provider
GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.