Executive Business Administrator (EBA) - Chief Information Officer (CIO)

Company: GitLab

About GitLab: GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

Position Overview

Executive Business Administrators (EBAs) at GitLab toggle seamlessly between various systems, including Google Workspace, Slack, Navan, Zoom, and GitLab, to accomplish a wide range of tasks while staying focused on prioritization and escalating urgent issues. EBAs at GitLab are self-driven, collaborative, and agile team members who are experienced in managing multiple priorities, juggling various responsibilities, and anticipating the executive's needs. EBAs at GitLab are exceptionally organized, relentlessly resourceful, calm under pressure, and strategic multitaskers with a deep love of logistics and the ability to thrive in a dynamic public-company environment.

Responsibilities

• Support and work closely with GitLab's Chief Information Officer.
• Partner closely with other EBAs within the organization.
• Manage complex calendars including vetting, prioritizing, and providing recommendations while taking direction from leaders. Aligns to GitLab meeting norms and practices.
• Transform high-level meeting descriptions and content links into comprehensive agendas, ensuring CIO preparedness for both self-organized meetings and those hosted by other stakeholders.
• Maintain constant communication throughout the week with regular formal check-ins at least once weekly.
• Proactively flag items requiring CIO attention or input before they become urgent.
• Monitor direct reports' updates to agendas, trackers, and other documentation to ensure CIO visibility into team progress.
• Track expectations and deliverables from functional peers to ensure appropriate time allocation for preparation and collaboration.
• Support departmental reporting by formatting materials, sending timely reminders to contributors, and conducting scheduled walkthroughs with the CIO.
• Leverage AI tools extensively to enhance productivity, automate routine tasks, and improve information synthesis.
• Total travel coordination including air and ground transportation, hotel reservations, security, visas, and other travel documentation.
• Maintain an efficient flow of information between all levels including internal and external contacts on a wide spectrum of plans and priorities.
• Process and submit expense reports as well as monitor reimbursements in a timely manner.
• Proactively identify potential challenges and opportunities before they arise, anticipating executive needs, flagging scheduling conflicts, preparing briefing materials for emerging issues, and creating contingency plans to ensure seamless operations.
• Partner with PeopleOps and IT to resolve any logistical needs.
• Assist the full life cycle of recruiting including booking interviews, liaising between the hiring team and the candidate, and coordinating onboarding of new hires.

Requirements

• Experience as an Executive Business Administrator or similar role.
• Proficiency in Google Workspace, Slack, Navan, Zoom, and GitLab.
• Proven ability to manage complex calendars and prioritize tasks effectively.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and proactively.
• Experience in a dynamic, public-company environment is a plus.
• Resourceful and calm under pressure.
• Strategic thinking and problem-solving abilities.
• Comfort and proficiency in leveraging AI tools for productivity.

Application Instructions

Please refer to the official GitLab careers page for application instructions.