Operations Specialist

Position Overview

• Location Type: Not Specified
• Job Type: Not Specified
• Salary: $22.00 - $24.00 per hour

Join Airspace to revolutionize logistics and improve services for clients by making shipping more transparent, faster, and safer. As a crucial member of the operations team, you will play a pivotal role in saving lives, ensuring planes stay in the air, and delivering packages faster than well-known industry giants. Expect each day to be dynamic and filled with opportunities to make a real impact in the logistics-tech industry.

Requirements

• Preferred 1-3 years of customer service experience.

Responsibilities

• Adaptability: Quickly switch between critical tasks and roles as situations demand.
• Attention to Detail: Navigate intricate logistics challenges where precision is paramount.
• Ownership Mindset: Take full responsibility for shipments, leveraging top-tier technology and teamwork while maintaining end-to-end autonomy.
• Decision Making: Swiftly make informed decisions that can make the difference in critical life-saving situations, ensuring safety and efficiency.
• Positive Attitude: Believe in the power of a positive attitude to transform challenges into opportunities.
• Calm under Pressure: Maintain composure during high-stress situations, safeguarding the movement of sensitive shipments globally.
• Customer Obsession: Dedicate yourself to exceeding customer expectations through exceptional service and problem-solving.

Compensation

• Competitive salary: $22.00 - $24.00 per hour.
• Comprehensive health, vision, and dental care plans.
• 401K program with employer match.
• Professional Training and Personal Development reimbursements.
• Generous employee perks.

Core Values

• One Team: Accomplish more when working together.
• Make an Impact: Have a positive influence on the environment, customers, industry, and world.
• Passionate: Care deeply about the mission and raise the bar.
• Transparent: Pride in open, honest, and sincere communication with the team and customers.
• Innovative: Never settle and always strive to improve product, service, and self.

Company Introduction

Airspace is a tech-enabled freight forwarder redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees based around the world, with its European headquarters in Amsterdam, The Netherlands.

Recognized as a leader in AI and machine learning, the team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. The goal is to deliver mission-critical items faster, more transparently, securely, and accountably. Items delivered range from organs for transplant to parts for critical machinery, including grounded aircraft and highly sensitive components like semiconductors.

Airspace has been rated one of America’s best Startup Employers, listed as one of CNBC’s Disruptor 50 companies, and featured as an Innovation and Disruption leader by CBS News. The company is supported by leading investors and has raised more than $140 million.

The company is growing rapidly and serving more places globally. Airspace seeks passionate, motivated individuals to make an IMPACT daily and help reshape the world of time-critical logistics.

From life-saving organs to essential machinery components, Airspace is trusted by the world’s largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time. Their proprietary AI-powered platform is the most advanced of its kind.